Join our Talent Pool - (Junior/Senior) Account Manager (EMEA)

Templafy; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading document generation platform in London is seeking an Account Manager to oversee a portfolio of enterprise customers. You will be responsible for driving retention and upsell revenue while collaborating with marketing and customer success teams. The ideal candidate will have excellent relationship-building and negotiation skills, aimed at achieving growth targets. Join us in shaping the future of document workflows!

Benefits

Employee equity program

Comprehensive health insurance

Flexible work hours

Daily free lunch

Classpass membership

Calm membership

Social events and activities

Qualifications

• Strong ability to build enterprise relationships and negotiate commercial agreements.
• Ability to drive retention and upsell revenue.
• Experience managing a portfolio of enterprise customers.

Responsibilities

• Own a portfolio of enterprise customers.
• Drive retention and upsell revenue.
• Coordinate with Marketing, Customer Success, and Technical Delivery teams.

Skills

Relationship building

Negotiation skills

Account management

Job description

Overview

Copenhagen; London

Join our Talent Pool (Account Management, Copenhagen or London)
Are you looking for a role within the Account Management department? We’re always looking for talented junior or senior Account Managers and we’d enjoy hearing from you!

Send us your CV and one of our recruiters will review it and be in touch if we see a fit.

What you can Expect

As an Account Manager, you will own a portfolio of enterprise customers and serve as their strategic point of contact, focused on driving retention and upsell revenue. By developing account plans, expanding senior stakeholder relationships, and coordinating closely with Marketing, Customer Success, and Technical Delivery teams, you\'ll help accelerate adoption and increase solution penetration across your territory.

You would be someone with a strong ability to build enterprise relationships and negotiate commercial agreements. Success is measured by net retention rate growth and upsell revenue against a quarterly quota.

About us

Templafy is the leading AI-powered document generation platform for companies with a need to create accurate, compliant, and on-brand documents with maximum efficiency and ease. Accessible directly from applications like Microsoft Office, Google Workspace and Salesforce, Templafy is trusted by more than 800 industry leading enterprises, including KPMG, Adobe, and PWC. Our platform simplifies document workflows and eliminates the complexity and risk associated with the content creation process.

Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe that when people feel valued, heard, and empowered, they perform at their best—creating a win for all. Our unique product and dedication to innovation and excellence have raised over $200 million in funding from top investors like Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.

Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status.

What our employees love

• Employee equity program
• Comprehensive health insurance
• Flexible work hours
• Daily free lunch
• Classpass membership
• Calm membership
• Social events and activities

At Templafy, we’re all about building an inclusive culture where talented people come together to spark creativity in a dynamic, collaborative space. Strong relationships and teamwork are at the core of everything we do, and with our flat structure, everyone’s ideas count regardless of your role or experience.

We’re big on social events that foster connection and build a diverse, empowering community. From celebrating milestones to participating in employee resource groups or eating lunch together, we create space for meaningful team bonding.
Our mission goes beyond just building a product; we’re shaping the future, and we’d love for you to be a part of this epic journey with us.

Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status.

Privacy and data

Templafy collects, processes and protects data throughout the recruitment process in line with Templafy\'s Recruitment Privacy Policy. Please refer to the policy for further details around candidate GDPR specifics and rights.