Italian Customer Support Specialist

Red Dot Search UK; Belfast; On-site; GBP 27,000; Full time

Job summary

A leading recruitment firm is looking for an Italian Customer Support Specialist to join their vibrant team at the Belfast VR Hub. You will engage with users, answer queries, and provide support across various digital channels. The ideal candidate should be fluent in Italian and possess strong communication skills in English. A passion for virtual reality and customer service is essential. This full-time role offers a competitive salary and perks.

Qualifications

• Fluent in Italian (C1) and good command of English (B2).
• Strong customer service skills and passion for virtual reality.
• Ability to engage with a global online community.

Responsibilities

• Provide support for users across digital platforms.
• Resolve customer queries effectively.
• Engage with the VR community online.

Skills

C1 Italian

B2 English

Customer service skills

Job description

Overview

Italian Customer Support Specialist

Belfast VR Hub | Full-time | £27,019.20 + perks

Step into the world of virtual reality and help users get the best possible experience from cutting-edge VR tech. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting users across global social and digital channels.

The basics

• Location : On-site, Belfast VR Hub (BT1)
• Hours : 40 hours per week, scheduled between 6am-7pm, Monday-Sunday
• Salary : £27,019.20 per year + additional perks and benefits
• Languages : C1 Italian + B2 English

What you\'ll be doing

Italian Customer Support Specialist

As part of our social support team, you\'ll be right at the heart of the online VR community answering questions, solving issues, and engaging with users across multiple digital platforms.

Your responsibilities will include :

• Helping users with general and individual support queries
• Spotting opp...