IT Training Specialist — Systems & Education

Liberty Gas Group; Liverpool City Region; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in the North West is seeking an IT Trainer to enhance team skills and deliver essential training programs. This full-time position involves creating engaging training materials, conducting sessions, and ensuring effective knowledge transfer across various systems. The ideal candidate should possess strong instructional design abilities, excellent Microsoft 365 knowledge, and the capacity to simplify complex processes into practical learning. Join a diverse team committed to professional development and community impact.

Benefits

23 days holiday + bank holidays

24/7 GP access

Ongoing professional development

Qualifications

• Experience with delivering group and one-on-one training sessions.
• Familiarity with ITIL practices and project change control desirable.
• Ability to evaluate training impact and keep content updated.

Responsibilities

• Create engaging training materials such as guides and e-learning content.
• Deliver training sessions across the business.
• Support users with system queries and serve as the go-to training contact.
• Collaborate with teams to ensure content accuracy.
• Contribute to training in Workforce Management Systems.

Skills

Experience designing, delivering, and evaluating systems training

Strong instructional design skills

Excellent Microsoft 365 knowledge

Ability to simplify complex processes

Great stakeholder and relationship-building skills

Tools

E-learning tools

MRI Repairs

MRI Maintain

COINS

Job description

A leading technology firm in the North West is seeking an IT Trainer to enhance team skills and deliver essential training programs. This full-time position involves creating engaging training materials, conducting sessions, and ensuring effective knowledge transfer across various systems. The ideal candidate should possess strong instructional design abilities, excellent Microsoft 365 knowledge, and the capacity to simplify complex processes into practical learning. Join a diverse team committed to professional development and community impact.