IT Technician&Rsquo;S | MSP - Cambridge | Hybrid

SoCode Limited; Cambridge; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading Managed Service Provider in Cambridge, UK is seeking an IT Technician to provide exceptional client-facing technical support. The candidate should have strong problem-solving skills and experience with IT infrastructures. The role offers Microsoft 365 certification training, a hybrid working environment, and an emphasis on professional development. Join a dynamic team that values creativity and collaboration in delivering top-tier IT solutions.

Benefits

Microsoft 365 certification training

EV Company car scheme

Yearly bonus scheme

Qualifications

• Proven experience as an IT Technician or relevant position.
• Strong troubleshooting skills and technical expertise.
• Ability to work collaboratively in a team environment.

Responsibilities

• Provide technical support and troubleshooting for clients.
• Implement and maintain IT infrastructure including servers and networks.
• Proactively address potential IT issues.

Skills

Client-Facing IT

Problem-Solving

Technical Support

Troubleshooting

Education

Microsoft 365 Certification

Job description

IT Technician | MSP - Client Facing IT

Exciting Career Opportunity for IT Technicians! MSP or busy service desk expertise Required. Are you an experienced IT Technician with a knack for problem-solving and a passion for client satisfaction? Look no further! Our long‑standing client is a dynamic Managed Service Provider (MSP), is actively seeking skilled IT Technicians to join an expanding team. This role comes with Microsoft 365 certification training, EV Company car scheme, a yearly bonus scheme, a hybrid working environment and a team that works for each other! A commitment to fostering professional development and career advancement. Innovative Environment, join a team that values your ideas and encourages creativity.

Role Overview

As an integral part of our team, you will leverage your technical expertise to deliver top‑tier IT support and solutions to our clients. From diagnosing and resolving issues to implementing and maintaining IT infrastructure, your role will be crucial in ensuring seamless IT operations for our diverse clientele.

Key Responsibilities

• Provide technical support, troubleshooting, and issue resolution for clients.
• Implement and maintain IT infrastructure, including servers, networks, and security solutions.
• Proactively address potential IT issues to minimize downtime.
• Collaborate with clients to understand their unique technology requirements and recommend effective solutions.
• Stay abreast of industry trends and emerging technologies.

📍 Location: Cambridge, UK

Must be a UK resident and in the local area looking for a new position. It would be great to learn about you and your ambitions.