IT Technician Apprentice

JOHN FINCH COMPUTERS LTD; Hereford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A growing IT support company in Hereford is looking for someone to join their team and provide technical IT support and services. This role involves troubleshooting hardware and software issues and interacting with customers to resolve their IT problems. This is a fantastic opportunity to start your career in IT with a supportive environment.

Qualifications

• Enjoy troubleshooting hardware and software issues.
• Strong communication skills.

Responsibilities

• Troubleshoot hardware and software issues.
• Interact with customers to understand their IT problems.
• Provide technical IT support and services.

Job description

Overview

Are you someone who enjoys trouble shooting hardware and software issues? Do you like talking to customers? If this sounds like you, we invite you to join our growing team at John Finch Computers Ltd, where you’ll start your career in IT by offering our customers technical IT support and services.

Responsibilities

• Troubleshoot hardware and software issues
• Interact with customers to understand their IT problems and provide solutions
• Provide technical IT support and services to customers

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, working hours TBC

Expected Duration: 22 Months