IT Systems Support Apprentice — Launch Your IT Career

QA; Borough of Rossendale; On-site; GBP 15,000 - 20,000; Full time

Job summary

A leading apprenticeship provider in the United Kingdom is looking for an IT Apprentice. The role involves troubleshooting IT issues, supporting user account management, and assisting with IT projects. Candidates should have strong communication skills and relevant GCSE qualifications. This position offers opportunities for progression into higher-level IT roles within the company and a supportive team environment. Benefits include employee recognition and workplace pension.

Benefits

Employee recognition for long service

The Cleland McIver Scratch Card

Increase in annual leave based on length of service

Workplace pension

Qualifications

• Strong communication skills (verbal and written).
• Ability to prioritize tasks and manage workload effectively.
• Relevant qualifications and/or work experience will be considered.

Responsibilities

• Serve as the first point of contact for IT-related issues.
• Troubleshoot hardware, software, and network issues.
• Assist with installation and maintenance of IT systems.

Skills

Strong communication skills

Problem-solving skills

Organizational skills

Adaptability

Team player

Education

3 GCSEs at grades 4+ (A-C)

GCSE Maths and English at grades 3+ (D or above)

Job description

A leading apprenticeship provider in the United Kingdom is looking for an IT Apprentice. The role involves troubleshooting IT issues, supporting user account management, and assisting with IT projects. Candidates should have strong communication skills and relevant GCSE qualifications. This position offers opportunities for progression into higher-level IT roles within the company and a supportive team environment. Benefits include employee recognition and workplace pension.