IT Systems Engineer - Onsite 2nd/3rd Line Support

Harvey Nash; Warrington; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading technology recruitment agency is seeking an IT Systems Engineer based in Warrington. In this role, you will provide expert 2nd and 3rd line technical support, monitor IT systems, and contribute to large-scale IT projects. Candidates should have over 3 years of experience in IT support and be proficient in Windows Server, virtualization technologies, and Office 365 administration. This is a permanent onsite position with opportunities for personal development.

Qualifications

• Over 3 years of experience in IT support.
• Exceptional troubleshooting skills within physical server infrastructures.
• Practical experience with virtualization technologies.

Responsibilities

• Deliver comprehensive 2nd and 3rd line support to end-users.
• Contribute actively to large-scale IT projects.
• Monitor and maintain internal IT systems proactively.

Skills

2nd and 3rd line troubleshooting expertise

Knowledge of Windows Server environments

Office 365 administration

Configuration of Group Policy settings

Firewall troubleshooting expertise

Networking fundamentals understanding

Tools

Hyper-V

VMware

FortiGate firewalls

Job description

A leading technology recruitment agency is seeking an IT Systems Engineer based in Warrington. In this role, you will provide expert 2nd and 3rd line technical support, monitor IT systems, and contribute to large-scale IT projects. Candidates should have over 3 years of experience in IT support and be proficient in Windows Server, virtualization technologies, and Office 365 administration. This is a permanent onsite position with opportunities for personal development.