IT System Administrator

Excalibur Academies Trust; Marlborough; On-site; GBP 40,000 - 55,000; Full time

Job summary

An educational trust in the UK seeks a proactive IT System Administrator to lead IT service delivery across multiple academies. The role involves managing IT teams, overseeing service desk operations, and driving technology integration in education. Ideal candidates will have a degree in Computer Science/IT, significant IT support experience, and strong skills in Microsoft Server and related technologies. Join a supportive environment where your expertise will enhance educational outcomes.

Qualifications

• A degree in Computer Science/IT or equivalent experience.
• Experience in IT support or management, ideally in education.
• Knowledge of Microsoft Server and network fundamentals.
• Ability to manage IT projects and budgets.
• Problem-solving skills and adaptability to technology changes.
• Excellent communication skills.
• Commitment to safeguarding and equality.

Responsibilities

• Lead IT service delivery at nominated academies, managing local IT staff.
• Oversee service desk operations and ensure timely resolution of IT issues.
• Manage IT systems, budgets, and infrastructure improvements.
• Collaborate with curriculum leaders to integrate technology.
• Build strong relationships with internal staff and contractors.

Skills

Leadership

IT support

Microsoft 365

Problem-solving

Communication

Education

Degree in Computer Science/IT

Tools

Microsoft Server

Desktop operating systems

Network fundamentals

Job description

Excalibur Academies Trust is seeking a proactive and skilled IT System Administrator to lead IT service delivery across multiple academies. This is a pivotal role, ensuring that technology supports both operational excellence and outstanding educational outcomes. You will act as the bridge between local academy IT teams and the central Trust IT function, driving projects, resolving complex issues, and ensuring systems run smoothly and securely.

Responsibilities

• Leadership & Management: Lead IT service delivery at nominated academies, managing local IT staff and ensuring alignment with Trust objectives.
• Service Desk & Support: Oversee service desk operations, monitor performance data, and ensure timely resolution of IT issues.
• Systems & Projects: Manage IT systems, budgets, licences, and infrastructure improvements. Deliver projects including system updates, security patches, and enhancements.
• Collaboration: Work closely with curriculum leaders and educators to integrate technology into teaching and learning. Support the effective use of Microsoft 365 tools (SharePoint, OneDrive, Teams for Education).
• Stakeholder Engagement: Build strong relationships with internal staff and external contractors to ensure successful project delivery.

Qualifications and Experience

• A degree in Computer Science/IT or equivalent experience.
• Strong experience in IT support or management, ideally within education.
• Knowledge of Microsoft Server, desktop operating systems, and network fundamentals.
• Proven ability to manage IT projects, budgets, and service teams.
• Innovative problem-solving skills and the ability to stay ahead of technological changes.
• Excellent communication skills and the ability to build positive working relationships.
• Commitment to safeguarding, equality, and continuous professional development.
• Relevant certifications (CompTIA, Microsoft, Cisco) and willingness to travel are desirable.

At Excalibur Academies Trust, we are committed to safeguarding and promoting the welfare of children and young people. We value diversity, inclusion, and professional growth, offering a supportive environment where your expertise will make a real difference across our schools.