IT Support Technician – Media & Advertising | Training

Hamilton Barnes Associates Limited; Chalfont St Giles; On-site; GBP 25,000; Full time

Job summary

A leading technology service provider in Chalfont St Giles is seeking an IT Support Technician to deliver front-line technical assistance, troubleshoot customer issues, and support the Service Desk team. The role offers a starting salary of £25,000 per annum, increasing to £26,000 after a successful probation period. Ideal for graduates or those with a customer service background and an interest in media.

Benefits

Training – 1 day in 5 weeks for certifications

Qualifications

• Graduate or college leaver preferred with customer service experience.
• Prepared to undergo security check (SC Clearance).

Responsibilities

• Supporting the Service Desk - Team of 6.
• Logging Faults.
• Troubleshooting Customer Issues.

Skills

Microsoft / Azure AD Experience

Mac / Adobe Experience

Customer service background

Interest in Media

Job description

A leading technology service provider in Chalfont St Giles is seeking an IT Support Technician to deliver front-line technical assistance, troubleshoot customer issues, and support the Service Desk team. The role offers a starting salary of £25,000 per annum, increasing to £26,000 after a successful probation period. Ideal for graduates or those with a customer service background and an interest in media.