IT Support Technician - Media & Advertising

Hamilton Barnes Associates Limited; Chalfont St Giles; On-site; GBP 25,000; Full time

Job summary

A leading technology service provider in Chalfont St Giles is seeking an IT Support Technician to deliver front-line technical assistance, troubleshoot customer issues, and support the Service Desk team. The role offers a starting salary of £25,000 per annum, increasing to £26,000 after a successful probation period. Ideal for graduates or those with a customer service background and an interest in media.

Benefits

Training – 1 day in 5 weeks for certifications

Qualifications

• Graduate or college leaver preferred with customer service experience.
• Prepared to undergo security check (SC Clearance).

Responsibilities

• Supporting the Service Desk - Team of 6.
• Logging Faults.
• Troubleshooting Customer Issues.

Skills

Microsoft / Azure AD Experience

Mac / Adobe Experience

Customer service background

Interest in Media

Job description

Ready to keep technology running smoothly in dynamic environments?

Join a media and technology services provider recognised for delivering broadcasting, digital solutions, and IT support to diverse organisations. With a reputation for reliability and innovation, the organisation continues to enable seamless operations across fast-paced, mission-critical settings.

The team is hiring an IT Support Technician to provide front-line technical assistance, resolve issues, and maintain systems. The role will focus on troubleshooting hardware and software, supporting end-users, and ensuring IT services remain reliable and efficient.

Your skills keep everything connected. Apply now!

Responsibilities

• Supporting the Service Desk - Team of 6
• Logging Faults
• Troubleshooting Customer Issues

Skills / Must have

• Microsoft / Azure AD Experience
• Would suit a grad / college leaver / customer service background - customer facing
• Mac / Adobe Experience
• Interest in Media
• Prepared to undergo security check (SC Clearance)

Benefits

• Training – 1 day in 5 weeks, training day for certs

Salary

• £25,000 Basic Salary Per Annum (Raises to £26,000 after a successful probation period of 6 months)