IT Support Technician — First-Line Helpdesk & Windows 365

ISR Recruitment Ltd; Exeter; On-site; GBP 25,000; Full time

Job summary

A leading professional services company in Exeter is seeking an IT Support Technician. In this role, you will provide first-line technical support, assist with IT projects, and manage troubleshooting issues. The ideal candidate has over a year of experience in an IT environment, strong Windows Server knowledge, and excellent customer service skills. This opportunity offers a competitive salary, generous holiday, and additional benefits in a dynamic working environment.

Benefits

Up to c£25,000 per year

25 days holiday plus bank holidays

Pension

Life Insurance

Medical

Qualifications

• Must have a full driving licence.
• Proactive and passionate about IT.
• Ability to work under pressure and manage multiple projects.

Responsibilities

• Provide first-line technical support and troubleshoot issues.
• Assist with roll-out of new hardware and software.
• Support IT team in end-user IT training.

Skills

1+ years' experience in helpdesk or IT environment

Strong Windows Server experience

Excellent Office 365 knowledge

Experience within an ITIL environment

Technical qualifications such as CompTIA+ or Network+

Excellent customer service skills

Job description

A leading professional services company in Exeter is seeking an IT Support Technician. In this role, you will provide first-line technical support, assist with IT projects, and manage troubleshooting issues. The ideal candidate has over a year of experience in an IT environment, strong Windows Server knowledge, and excellent customer service skills. This opportunity offers a competitive salary, generous holiday, and additional benefits in a dynamic working environment.