IT Support Technician (1st and 2nd Line)

Adept Resourcing; England; On-site; GBP 26,000 - 32,000; Full time

Job summary

A manufacturing company in Rotherham is seeking an IT Support Technician to enhance their internal IT department. The role includes maintaining and developing O365 functionality, providing technical support for Windows desktops and peripheral devices, and configuring hardware. Candidates should have a good understanding of Windows and O365, experience with Windows servers, and A Level qualifications in IT. This position is fully on-site with no hybrid working available.

Benefits

Company pension

Free on-site parking

Bonus scheme

Qualifications

• Good understanding of Windows and O365 suite of applications.
• Experience with Windows servers.
• Installation and configuration of hardware and peripherals.

Responsibilities

• Maintain and develop O365 functionality including Teams and SharePoint.
• Technical support for Windows desktops, laptops, mobiles, and printers.
• Configure and build Windows desktops and laptops.
• Install and maintain printers and scanners.
• Maintain IT records and documentation.

Skills

Windows and O365 applications

Windows server

Installation and configuration of hardware

Networking (LAN/WAN/WLAN/VLAN)

Problem Solving

Self-motivated

Reliable and Punctual

Education

Minimum A Level qualifications in an IT related subject

Job description

IT Support Technician - Manufacturing

Location: Rotherham

Hours: 35 hours / week - Monday to Friday 9:00-5:00

Salary: 26,000 - 32,000 (depending on skills and experience)

No hybrid working available, fully on-site

Company pension

Free on-site parking

Bonus scheme

Our client is a Rotherham based manufacturer specialising in the production of manufactured systems used by many businesses within the UK, US, NL, PL and France.

Utilising advanced robot technology and modern machinery they deliver products in high quantities yet maintaining a consistent and high-quality standard throughout.

Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure.

Working in an office based at their Rotherham premises

What we are looking for

• Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure
• Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers.
• Configure and build Windows desktop, laptops.
• Windows servers experience
• Installation and maintenance of printers, scanners, etc.
• Maintain I.T. records and documentation
• Follow and maintain internal processes and policies
• Enthusiasm and willingness to succeed

Essential Skills and Knowledge

• Good understanding of Windows and O365 suite of applications
• Windows server
• Installation and configuration of hardware and peripherals
• Networking, LAN/WAN/WLAN/VLAN
• Problem Solving
• Self-motivated with a passion for I.T.
• Reliable and Punctual
• Minimum A Level qualifications in an IT related subject

Please apply for immediate consideration!