IT Support Infrastructure Engineer

Hollyfield Personnel; Rugeley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A growing technology company in Rugeley is seeking an IT Support Infrastructure Engineer. The role involves maintaining IT infrastructure and providing support to customers and field engineers. Key responsibilities include managing Linux servers, Office 365 environments, and customer equipment setup. Ideal candidates will have strong Linux and GitLab experience along with excellent communication skills. Opportunities for career growth and a collaborative work environment are offered.

Benefits

25 days annual leave plus Bank Holidays

Free car parking

Team days out and gatherings

Opportunities for career growth

Supportive work environment

Qualifications

• Experience in IT support or a similar technical role.
• Strong Linux and GitLab experience required.
• Networking domain management and IT asset management knowledge.

Responsibilities

• Provide remote diagnostics and support to customers.
• Maintain Linux-based servers and internal networking.
• Set up and test laptops and other devices.

Skills

Active Directory

Linux

GitLab

Networking

Technical Support

Education

Degree or relevant experience in IT

Tools

VMware

Cloud

Windows

Job description

IT Support Infrastructure Engineer

Salary : Competitive

Location : Rugeley Staffordshire

Contract : Full-Time Permanent

Hours : Monday to Friday 9 : 00am 5 : 30pm

A growing company in Rugeley is looking for an IT Support Infrastructure Engineer to maintain and support their IT infrastructure while providing technical support to customers and field engineers. The role offers exposure to cutting-edge systems and includes occasional project work with customer equipment.

What Our Client Offers

• 25 days annual leave Bank Holidays
• Free car parking
• Team days out and gatherings
• Opportunities for career growth and professional development
• Collaborative and supportive work environment

Key Responsibilities

Customer System Support

• Liaise with customers to provide remote diagnostics and support
• Implement repair solutions and develop support procedures
• Maintain accurate system records

Internal IT Infrastructure

• Maintain Linux-based servers and internal networking
• Manage Office 365 environments and user accounts
• Oversee web services and domain management
• Work with the software team on GitLab source code management
• Implement security measures on customer equipment (CIS Hardening)

Customer Equipment Setup

• Set up and test laptops tablets and other devices
• Install software perform factory acceptance tests and maintain setup procedures

Candidate Requirements

• Experience in IT support or a similar technical role
• Strong Linux and GitLab experience
• Networking domain management and IT asset management knowledge
• Ability to work independently and make decisions under pressure
• Highly organised with attention to detail and excellent time management
• Strong communication and interpersonal skills
• Hands‑on proactive and can‑do attitude
• Degree or relevant experience in IT desirable

Job Ref : EN1020

Note : Hollyfield Personnel will only contact successful candidates within 5 - 7 working days of application receipt. By applying for this vacancy you give permission for Hollyfield Personnel to contact you and retain your details.

Key Skills

Active Directory,VMware,Cloud,Windows,Infrastructure,Linux,Troubleshoot,Desktop,PC,Backup,laptops,Problem Resolution,Setup,hardware,Technical Support

Employment Type : Full-Time

Experience : years

Vacancy : 1