IT Support Engineer – On‑Site + Travel Opportunities

Reed; Bromsgrove; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

A well-established technology provider in Bromsgrove is seeking an IT Support Engineer to join their internal IT team. This role offers an exciting opportunity to support IT operations, troubleshooting a range of technical issues while delivering high-quality service to colleagues. Ideal candidates will have strong experience in IT support, a customer-first approach, and the ability to work in a busy environment. Offering a salary of £30,000-£32,000 with occasional travel to additional sites.

Qualifications

• Strong experience handling a broad spectrum of IT issues in a fast-paced environment.
• Good technical understanding of Microsoft technologies.
• Experience working with hardware such as routers and switches.

Responsibilities

• Act as a key contact for IT queries and manage tickets.
• Support fault resolution for multiple locations.
• Troubleshoot hardware, software, and network issues.

Skills

IT troubleshooting

Customer service

Attention to detail

Communication skills

Microsoft applications

Education

CompTIA A+

MCITP

Tools

Microsoft Azure

Office 365

SharePoint

VPN systems

Job description

A well-established technology provider in Bromsgrove is seeking an IT Support Engineer to join their internal IT team. This role offers an exciting opportunity to support IT operations, troubleshooting a range of technical issues while delivering high-quality service to colleagues. Ideal candidates will have strong experience in IT support, a customer-first approach, and the ability to work in a busy environment. Offering a salary of £30,000-£32,000 with occasional travel to additional sites.