IT Support Engineer - NIGHT SHIFT

MCS Group; Ballynahinch; On-site; GBP 25,000 - 30,000; Full time

Job summary

A technology support firm is seeking an IT Support Engineer for a night shift role. The position involves monitoring live services and managing schedules for high-profile events. Candidates should have experience in IT support or a strong desire to learn, along with excellent communication skills. This fully on-site role offers a competitive salary and benefits such as private medical cover and a pension.

Benefits

Pension

Private medical cover

Free parking

Career progression

Qualifications

• Experience in IT support or strong technical aptitude and willingness to learn.
• Quick-thinking problem solver with good communication skills.
• Interest in technology and systems.

Responsibilities

• Monitor live services for quality and performance.
• Manage routing schedules and booking tools.
• Handle incoming feeds and service requests from partners.

Skills

Networking

IT Support

Support Engineer

IT Technician

Network Operations

Broadcasting

Job description

IT Support Engineer - NIGHT SHIFT

Location: Northern Ireland - Fully On-site

Shift Work: 10 pm-8 am | 4 Days on, 4 Days Off

Salary: Up to £30,000 + Benefits

Shifts: Rotating days, evenings, and nights (rota provided in advance)

The Role

As part of the Support team, you'll play a key role in ensuring technical systems and live services run seamlessly from source to end user. One moment you'll be managing schedules for a high-profile event, the next you'll be solving a technical issue in real time.

This is a varied and rewarding position where you'll get hands-on with advanced systems, with full training provided to develop your skills.

Key Responsibilities

• Monitor live services for quality and performance
• Manage routing schedules and booking tools
• Handle incoming feeds and service requests from partners
• Liaise with external providers and internal teams
• Collaborate with monitoring teams across multiple sites
• Manage IP-based contribution circuits and related systems

What We\'re Looking For

• Experience in IT support, Broadcasting, gaming technology, or media operations, or strong technical aptitude and willingness to learn
• Quick-thinking problem solver with good communication skills
• Interest in technology, systems, or live service delivery
• Comfortable with rotating shift work (including evenings/nights)
• Access to own transport

Desirable

• Previous network operations, or broadcasting background
• Familiarity with AV/RF infrastructure or encryption systems

The Details

• Shifts: 10pm-6am, 4 days on 4 days off
• Work style: Fully on-site in a collaborative environment
• Benefits: Pension, private medical cover, free parking
• Progression: Full training and development in a niche, high-demand technical field

Why Join?

• Work on high-profile events for global audiences
• Join a growing business with real career progression
• Be part of a team that\'s passionate about delivering excellence

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O\'Connor at MCS Group on or .

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.

Skills

• Networking
• IT Support
• Support Engineer
• IT Technician
• Network Operations
• Broadcasting

Benefits

• Free Parking
• Progression