IT Support Engineer

ITSS Recruitment; Stafford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent recruitment agency is looking for an enthusiastic IT Support Engineer in Stafford, UK. This role offers up to £30K with opportunities for overtime. The position is within a Microsoft Gold Partnered, Managed Service Provider experiencing significant growth. Ideal candidates will possess a solid knowledge of various technologies, strong problem-solving skills, and a passion for learning. The work environment promotes innovation and flexibility, allowing for career progression in a supportive team atmosphere.

Qualifications

• Strong basis knowledge and passion to learn more.
• Self-motivated and a good communicator.
• Strong problem-solving abilities and organizational skills.

Responsibilities

• Resolve incidents quickly by using remote support tools.
• Liaise with 3rd party suppliers ensuring faults are logged and managed.
• Create a fluid environment as part of a team.

Skills

Windows 7 and Windows 10 Operating Systems

Office 365 Email Solutions

Active Directory Users/Computers Management

Basic Client-side Networking experience

Microsoft Office Applications

Job description

IT Support Engineer – up to 30K + 2x Overtime – Tamworth

An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth.

We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

IT Support Engineer experience:

• Windows 7 and Windows 10 Operating Systems
• Office 365 Email Solutions
• Intune
• Autopilot
• Exchange 2007/2010/2013/2016 Mailbox Management
• Active Directory Users/Computers Management
• Basic Client-side Networking experience
• Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
• Microsoft Office Applications
• Prior experience working within a Managed Service Desk provider (beneficial)
• Proven experience resolving incidents quickly by using remote support tools
• Exposure to HP and Dell hardware.

We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!

You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.

Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.