IT Support Apprenticeship — Azure Fundamentals & Training

Baltic Apprenticeships; Cockernhoe; On-site; GBP 15,000; Full time

Job summary

A leading apprenticeship provider in the UK is offering an IT Support Apprentice position. This role includes responsibilities such as providing technical support, hardware repairs, and installation of IT equipment. Ideal candidates should have a keen interest in IT, effective communication skills, and a full UK driver's licence. The position offers a salary of £14,772 and various benefits, including private healthcare and opportunities for progression.

Benefits

Private healthcare

Pension contributions

Employee assistance programme

Life assurance

Mileage allowance (45p per mile)

Qualifications

• Experience building a PC.
• Full UK driver's licence and access to your own car.
• Experience in hardware repair or troubleshooting is a bonus.

Responsibilities

• Respond to remote helpdesk requests with timely technical support.
• Log, track, and resolve support calls efficiently.
• Carry out hardware and software repairs.
• Install and configure hardware and software.
• Maintain detailed network documentation.
• Support project needs by sourcing IT equipment.
• Attend on-site visits to assist schools.

Skills

Interest in IT

Problem-solving

Confident communication skills

Team-oriented mindset

Strong interpersonal skills

Self-motivation

Job description

A leading apprenticeship provider in the UK is offering an IT Support Apprentice position. This role includes responsibilities such as providing technical support, hardware repairs, and installation of IT equipment. Ideal candidates should have a keen interest in IT, effective communication skills, and a full UK driver's licence. The position offers a salary of £14,772 and various benefits, including private healthcare and opportunities for progression.