IT Support Apprentice: Hands-on Training + Hybrid Role

QA; Greater London; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading educational organization is seeking an IT Support Apprentice to join their team in London. This entry-level role offers on-the-job training and hands-on experience in a collaborative environment. You will provide technical support, troubleshoot hardware and software issues, and assist with IT systems. The position requires a strong interest in IT, good communication skills, and at least 3 GCSEs. The role comes with a pension scheme, private healthcare, and flexible work options.

Benefits

Pension scheme

Private healthcare

25 days annual leave + bank holidays

Training and certification support

Collaborative work culture

Hands-on experience

Qualifications

• Strong interest in IT and technology.
• Willingness to learn and participate in training.
• Prior work experience is beneficial.

Responsibilities

• Assist in providing first-line technical support.
• Learn to diagnose and resolve basic IT issues.
• Help install, configure, and maintain IT equipment.

Skills

Interest in IT and technology

Good communication skills

Problem-solving skills

Teamwork

Time management

Education

3 GCSEs at grades 4+ (A-C)

GCSE Maths and English at grades 3+ (D or above)

Job description

A leading educational organization is seeking an IT Support Apprentice to join their team in London. This entry-level role offers on-the-job training and hands-on experience in a collaborative environment. You will provide technical support, troubleshoot hardware and software issues, and assist with IT systems. The position requires a strong interest in IT, good communication skills, and at least 3 GCSEs. The role comes with a pension scheme, private healthcare, and flexible work options.