IT specialists (all genders)

REINERT Logistic GmbH & Co. KG; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A medium-sized logistics company in Birmingham is seeking an IT Support Specialist. You will be the first point of contact for employees, providing support on various IT systems. This role requires troubleshooting technical challenges and a proactive approach to documenting processes. You'll enjoy a dynamic environment that offers flexible working hours and opportunities for professional development. A driving license class B is necessary, and you should be comfortable with on-call duties and occasional business trips.

Benefits

Flexible working hours

Training opportunities

Team support and ideas

Dynamic work environment

Qualifications

• Completed IT training or relevant practical experience.
• Familiar with IT support for various devices.
• Strong analytical and troubleshooting skills.

Responsibilities

• Act as the first point of contact for IT support.
• Troubleshoot technical challenges in IT systems.
• Analyze logs and document processes within the infrastructure.

Skills

Troubleshooting

Communication

Analytical thinking

Flexibility

Education

IT training or relevant practical experience

Tools

PCs

Tablets

Smartphones

Network technologies (LAN, WLAN)

Job description

Base data

We are looking for

• Become the first point of contact for our employees and contribute your expertise to IT support! You are the problem solver who passionately and diligently assists with questions about our IT systems.
• You love tackling technical challenges and are a master at troubleshooting. Coordinating warranty and service work with external providers is a breeze for you. You enjoy sharing your knowledge and helping others understand new IT solutions.
• With a clear head, you analyze logs and document all processes within our infrastructure. You are a proactive individual who implements established procedures and creates relevant work instructions.

We are offering

• A dynamic work environment with targeted support for your specialist skills.
• Become part of a motivated team that values and supports your ideas.
• Flexible working hours including home office and performance-based pay await you.
• We support your development through various training opportunities and individual career paths.
• Look forward to a pleasant atmosphere in an established medium-sized company with flat hierarchies.

Required

• You have completed IT training or have practical experience in 1st level support.
• You are familiar with IT support for PCs, notebooks, tablets and smartphones as well as basic network technologies (LAN, WLAN, active network components).
• With your communicative manner, you are a team player and tackle tasks with full enthusiasm.
• You possess strong analytical thinking skills and the ability to quickly grasp technical problems.
• Flexibility is a matter of course for you – being on call and occasional business trips are no problem for you.
• Driving licence class B