IT Software Specialist - Social Care

BRIDGEND COUNTY BOROUGH COUNCIL; Bridgend; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A local government council in Bridgend is seeking dedicated staff to facilitate the transition to a new social care case management system. This role offers an opportunity to support system users in a fast-paced environment while ensuring the safety of children and vulnerable individuals. Applicants should be eager to learn and develop professionally. The position adheres to a hybrid working model and requires passing security checks.

Qualifications

• Willingness to support system users during transitions.
• Ability to engage in learning and professional development.
• Commitment to safeguarding children and vulnerable adults.

Responsibilities

• Support users in transitioning to a new case management system.
• Work collaboratively with customer departments.
• Ensure the implementation of the council's hybrid working policy.

Job description

37 hours per week

Fixed Term - 12 Months

We are a well-established user of the Welsh Community Care Information System (WCCIS) and are very proud of the excellent work we have already completed in developing this system and supporting our customer departments. We are currently preparing to transition to a new social care case management system and are looking for two members of staff who can work with our system users to support this process. If you relish a challenge and look forward to learning and professional development, this could be excellent experience in your career, helping us realise the benefits of these very important software platforms.

For an informal chat please contact [e-mail]

Protecting children, young people or adults at risk is a core responsibility of all council employees.

A Basic criminal records check by the Disclosure & Barring Service (DBS) together with a Baseline Personnel Security Standard (BPSS) check is a requirement for this post.

The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

Closing Date: 04 February 2026

Shortlisting Date: 05 February 2026

Interview Date: 16 February 2026

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification