IT Service Desk Apprentice

ZINQ IT LIMITED; Fareham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology services provider is looking for an IT Service Desk Apprentice in Fareham. In this role, you will be the first point of contact for customers, solving technical challenges and ensuring operations run smoothly. The apprenticeship focuses on hands-on IT support and offers an opportunity to learn in a fast-paced environment. Flexibility in working hours may be required.

Qualifications

• Tech-savvy and curious attitude.
• Willingness to solve technical challenges.

Responsibilities

• Be the first point of contact for customers.
• Solve technical challenges.

Job description

Are you're tech-savvy, curious, and ready to make a real impact? As an IT Service Desk Apprentice, you’ll be the first point of contact for customers, solving technical challenges and keeping businesses running smoothly. This is more than just answering calls; it’s about learning the ropes of IT support in a hands-on, fast-paced environment.

Course Information

• Course: Information communications technician (level 3)
• Level: 3
• Route: Digital
• Apprenticeship Level: Advanced

Working Arrangements

• Working Week: Monday to Friday (09.00 - 17.00). Some flexibility may be required to meet operational needs.
• Expected Duration: 22 Months