IT Service Design & Transition Lead (Remote)

Meraki Talent; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an IT Service Design Lead for a 6-month contract in Liverpool, offering £475 - £500 per day. This remote role involves leading Service Introduction and Production Readiness activities for a major program. Responsibilities include managing risks, ensuring operational readiness, and working closely with stakeholders. Candidates should have extensive experience in IT Service Design, project management, and familiarity with ITIL practices. There is potential for contract extension based on performance.

Qualifications

• Proven delivery of large-scale enterprise go-lives.
• Strong understanding of ITIL Service Transition and change management.
• Hands-on experience with ServiceNow for incident/problem/change management.

Responsibilities

• Lead Service Introduction and Production Readiness activities.
• Ensure smooth transition from project delivery to operations.
• Manage risks, issues, and dependencies effectively.

Skills

IT Service Design

Project Management

Release Management

Stakeholder Management

Disaster Recovery Planning

ServiceNow

Jira

Job description

A leading recruitment agency is seeking an IT Service Design Lead for a 6-month contract in Liverpool, offering £475 - £500 per day. This remote role involves leading Service Introduction and Production Readiness activities for a major program. Responsibilities include managing risks, ensuring operational readiness, and working closely with stakeholders. Candidates should have extensive experience in IT Service Design, project management, and familiarity with ITIL practices. There is potential for contract extension based on performance.