IT Risk Senior Analyst

QBE; Greater London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

A leading international insurer is seeking a Senior IT Risk Analyst in London. This role involves supporting governance and compliance processes within ServiceNow IRM while engaging with stakeholders and managing technology risk practices. The ideal candidate will possess expertise in Technology Risk, Audit, and Compliance, as well as proficiency in advanced tools like Power BI and Excel. The position offers a hybrid working model and various benefits to support your work-life balance.

Benefits

30 days holiday

Flexible working hours

Pension plan with 10% employer contributions

Private medical insurance

Qualifications

• Proven experience in Technology Risk, Audit, Compliance, or related discipline.
• Background in Financial Services with knowledge of complex structures.
• Working knowledge of NIST, ISO, and COBIT risk management frameworks.

Responsibilities

• Support governance and attestation process within ServiceNow IRM.
• Review and validate system outputs and escalate discrepancies.
• Create and maintain risks and issue trackers using GRC tools.

Skills

Technology Risk

Audit

Compliance

Power BI

Advanced Excel

Collaboration Tools

Education

Professional certifications (CISA, CISSP, CISM, CRISC)

Tools

ServiceNow IRM

GRC tools (e.g., Archer)

SharePoint

Job description

Primary Details

Time Type: Full timeWorker Type: Employee

• Location: London
• Type: Permanent, full time
• Hybrid role, happy to talk flexible working

The Opportunity

We have an exciting opportunity to join our IT Risk function as a Senior IT Risk Analyst. This role is ideal for someone with a strong foundation in IT risk and control frameworks, technology audit, risk management, and reporting—who thrives in ambiguity and enjoys working across complex systems and stakeholder groups.

Reporting to the Global Independent Controls Assurance (ICA) Manager, you’ll play a key role in improving and embedding technology risk practices and culture across the divisions, working closely with Divisional and Global IT teams, Business Operations, and Enterprise Risk Management.

You’ll be involved in tasks related to both independent controls testing and applications attestation.

This is a hands‑on role with a strong emphasis on stakeholder engagement.

Your New Role

• Support the Global ICA Manager and vendor in shaping the governance and managing the attestation process within ServiceNow IRM, ensuring critical applications meet compliance requirements.
• Review and validate system outputs, challenging discrepancies between expected and actual results, and escalating for further support where appropriate.
• Create and maintain risks and issue trackers, extract/upload data to GRC tools, produce divisional IT risk dashboards, and prepare reporting packs for senior stakeholders.
• Deliver actionable insights through Power BI and advanced Excel reporting for ICA and Application Attestation activities.
• Act as a subject matter expert, collaborating with third‑party vendors on solution design and process improvements for ICA and attestation services.
• Support the Global ICA Manager with QA checks on ICA assessments and vendor test results to ensure alignment with agreed quality standards.
• Build strong relationships across divisions, guiding stakeholders through delivery pressures and aligning on risk priorities.

This role is part of our Group division, which occasionally requires flexibility beyond the typical 9am–5pm schedule. However, usually you will not be expected to work more than the standard 7 hours per day.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

About you

• Proven experience in Technology Risk, Audit, Compliance, or a related discipline, ideally within a global organisation.
• Background in Financial Services and ability to navigate complex federated structures like QBE’s operating model.
• Working knowledge of NIST, ISO, COBIT and other risk management frameworks.
• Advanced Excel (including VBA), Power BI, and SharePoint proficiency; experience with GRC tools such as Archer for data extraction and reporting.
• Skilled in presenting to senior leadership and translating insights into clear, meaningful narratives.
• Comfortable working in ambiguity, managing multiple priorities, and adjusting to evolving delivery models.
• Professional certifications (like CISA, CISSP, CISM, CRISC) and scripting experience (Python/PowerShell) for audit automation is highly desirable.

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation https://qbeeurope.com/careers/flex-qbe/.

With more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down‑to‑earth, passionate, and kind.

To find out more about why you should work for QBE, visit our careers website.

At My Best – QBE Benefits

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. As well as the benefits below we also offer an extensive choice of other options to suit you!

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working – balancing work and life is important so our flexible working opportunities are open to all, this can include part‑time, job share and compressed hours.
• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
• Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
• Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
• Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
• Sustainable investing – we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net‑zero goal to achieve year‑on‑year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet’s future, as well as your own.
• Cycle‑to‑Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

To find out more visit our Reward Page

QBE Awards

• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year.
• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer.
• UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year.
• Working Dads Employer Awards 2023 Winner: Parental Policies Award.
• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee.

You can view all our awards here

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page.

Accessibility

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.

ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net‑zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net‑zero pledges and inclusion of diversity targets, and our award‑winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report.

What next?

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment – what if it was yours too?

APPLY NOW and let’s make it happen!

Skills

Collaboration Tools, Commercial Acumen, Communication, Critical Thinking, Customer Service, Decision Making, Enterprise Risk Management (ERM), Financial Risk Management (FRM), Influencing Others (Inactive), Intentional collaboration, Managing performance, Product Management, Risk Management, Technology Risk Management, Waterfall Model Application Close Date: 11/12/2025 11:59 PM

How to Apply

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.