IT Project Manager

Prezzo Italian; London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading hospitality firm in London is seeking an IT Project Manager to oversee technology projects that support business transformation. This role involves managing vendor relations, project plans, and stakeholder communications, requiring strong experience in IT transformation and project management methodologies. The ideal candidate will bring proven project management experience within the hospitality sector and strong knowledge of Microsoft Azure and M365 environments. This is a hybrid position with a competitive salary.

Qualifications

• Proven end-to-end project management experience delivering IT transformation projects.
• Experience planning and documenting PIDs, business cases, RAID logs, and project plans.
• Strong communication skills for both technical and non-technical audiences.

Responsibilities

• Deliver technology projects across various disciplines to support business transformation.
• Manage tender and procurement processes for technology vendors.
• Track benefits realization post-implementation and provide reporting to leadership.

Skills

Project management

Vendor management

Stakeholder management

Microsoft Azure

Agile methodologies

Tools

Microsoft M365

Project management software

Job description

IT Project Manager - London

Prezzo Italian

Job Title: IT Project Manager

Reporting to: IT Director

Department: IT

Salary: 50,000 - 60,000

Contract: Permanent, Full-time

Location: Hybrid / 2 days Islington Support Office

Overview & Purpose

The IT Project Manager will deliver technology projects across a wide range of areas and disciplines that will underpin the Prezzo Italian business transformation. These areas will include work on Network and Infrastructure, POS, Marketing and CRM, and operational facing systems. This is a full end-to-end project management role, responsible for initiating, planning, delivering, and closing projects, ensuring that they meet business objectives, deliver value, and are transitioned successfully into business-as-usual operations.

Project Delivery

• Define and maintain project initiation documents (PIDs), charters, and business cases.
• Create and manage detailed project plans, schedules, RAID logs, and Gantt charts.
• Run requirements gathering workshops with stakeholders and document functional and non-functional requirements.
• Translate requirements into specifications for suppliers, developers, or integrators.
• Oversee UAT, testing, training, and go-live readiness.
• Ensure smooth handover to service and operations teams, including BAU documentation.
• Track benefits realisation post-implementation and provide reporting to leadership.

Change & Stakeholders

• Run tender and procurement processes (RFIs, RFPs) for technology vendors.
• Evaluate supplier responses and lead selection processes with stakeholders.
• Negotiate and manage vendor deliverables in collaboration with procurement/finance.
• Prepare and deliver steering committee packs, status updates, and project dashboards.
• Manage project governance, including risk, issues, dependencies, and change control.
• Communicate effectively with all stakeholders, ensuring alignment and transparency.
• Support change management activities including training, adoption, and process change.

Requirements

Essential

• Proven end-to-end project management experience delivering IT transformation projects.
• Previous experience within the Hospitality sector
• Experience planning and documenting PIDs, business cases, RAID logs, and project plans.
• Experience with requirements gathering, documentation, and vendor specifications.
• Experience managing vendors, RFIs/RFPs, and supplier selection processes.
• Strong knowledge of Microsoft Azure and M365 environments.
• Familiarity with PRINCE2, Agile, or other recognised project methodologies.

Desirable

• Supplier and contract management experience.
• Formal project management certification (PRINCE2, PMP, Agile).

Behavioural Competencies / Soft Skills

• Ability to move fast and deliver change at pace, bringing energy and enthusiasm to the role.
• Organised and structured planner with strong attention to detail.
• Excellent communicator able to engage both technical and non-technical audiences.
• Influential and persuasive with strong stakeholder management skills.
• Collaborative and team-focused, building trust across the organisation.
• Adaptable to changing priorities and resilient under pressure.