IT Operations & Sales Support Specialist (Hybrid)

Additional Resources Ltd; Greater London; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A well-established IT solutions provider is looking for an Operations Administrator to support day-to-day operations across sales, finance, and customer operations. The role offers a salary of £35,000 - £40,000 and hybrid working options post-probation. Responsibilities include sales support, order management, and customer support. Ideal candidates will have strong administrative skills and experience in an IT reseller or similar environment. This is an exciting opportunity for career growth within a collaborative team.

Benefits

Competitive salary

Opportunity to grow

Supportive team environment

Exposure to technology vendors

Ongoing career development opportunities

Qualifications

• Previous experience as IT Sales & Operations Administrator, Sales Support Administrator, or in a similar role.
• Experience within an IT reseller, MSP, or technology-led organisation.
• Strong administrative and organisational skills.

Responsibilities

• Support day-to-day operations across sales administration, purchasing, finance, and customer operations.
• Manage end-to-end orders with accurate CRM and system records.
• Provide first-line customer support, including ticket logging and issue escalation.

Skills

Microsoft 365 (Outlook, Excel, Word)

Strong administrative and organisational skills

Ability to manage multiple tasks and priorities

Experience using CRM systems (e.g. HubSpot, Salesforce)

Job description

A well-established IT solutions provider is looking for an Operations Administrator to support day-to-day operations across sales, finance, and customer operations. The role offers a salary of £35,000 - £40,000 and hybrid working options post-probation. Responsibilities include sales support, order management, and customer support. Ideal candidates will have strong administrative skills and experience in an IT reseller or similar environment. This is an exciting opportunity for career growth within a collaborative team.