It Network Engineer Apprentice

Addooco IT; Chesterfield; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading IT service provider in Chesterfield is offering a Level 4 Network Engineer apprenticeship. This role is perfect for individuals with an IT education background looking to enhance their skills in network infrastructure, support, and security. Responsibilities include maintaining network performance, assisting in security measures, and providing excellent customer service. The position includes a structured training program and real-world experience.

Benefits

Career progression

Continued training plan

Personal development

Qualifications

• High level of customer service as a point of contact in the service desk.
• Ability to monitor and troubleshoot network issues.
• Familiarity with network security policies and configurations.

Responsibilities

• Maintain customer equipment and ensure timely updates.
• Assist in securing the network and monitoring access.
• Optimize support for customers working remotely.

Skills

Customer service

Network troubleshooting

Technical support

Team collaboration

Education

IT education background

Tools

Network hardware

Firewall management

Job description

Overview

Addooco IT are a specialist provider of managed IT, cloud and communications solutions. Our approach delivers a premium customer experience at an affordable price for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy our own dedicated building on Dunston Technology Park.

Career progression. Continued training plan. Personal development. 90% of QA Apprentices secure permanent employment after finishing their apprenticeship.

• Maintain a high level of customer service as a primary point of contact in the service desk.
• Maximise customer network performance by monitoring, troubleshooting problems and outages.
• Ensuring customer equipment, firewalls, switches, servers etc. are maintained in a timely manner to the latest stable versions as per their contracts.
• Assist the 2nd line in securing the customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access.
• Ensure the technology, systems and support are optimised for customers, including individuals or teams working remotely from or from customer sites.
• Be a true team player, working professionally and constructively with colleagues, offering help and assistance.

Why choose our Network Engineer Level 4 apprenticeship?

Our Network Engineer Level 4 apprenticeship is perfect for learners who are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.

QAs Network Engineer Level 4 apprenticeship programme enables the apprentice to:

• Get equipped with the advanced technical skills needed for the role.
• Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network.
• Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols.
• Get immersed in technical content designed around real skills, aligning with and relevant to employers and the market.
• Combine online learning, live event training and on-the-job experience to develop real-world skills using cutting-edge technology.

7.5 hours per day on a rota basis to cover 8am – 6pm. Days to be confirmed.