IT Delivery Manager

WRK Digital; Harrogate; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking an IT Delivery Manager for a transformative project at a family business in Harrogate. This 12-month fixed-term role involves overseeing IT resources and ensuring efficient project delivery. Candidates must have proven experience in delivery management, strong knowledge of agile methodologies, and skills in tools like Confluence and Jira. The role allows for hybrid working, requiring regular on-site collaboration.

Benefits

Free meals, drinks, and snacks

Discretionary quarterly profit-share bonus

Holiday allowance

Company-wide employee discounts

Health cash plan and wellbeing support

Development opportunities

Qualifications

• Proven experience as a Delivery Manager or in a similar technical delivery role.
• Strong knowledge of agile methodologies and frameworks.
• Excellent communication, leadership, and organisational skills.

Responsibilities

• Implement and support a squad model aligned with business functions.
• Lead the selection, adoption, and improvement of tools and processes.
• Consolidate estimates and delivery plans from technical leads.

Skills

Agile methodologies

Confluence

Jira

Leadership

Communication

Organisational skills

Job description

Overview

WRK digital is delighted to shortlist for an IT Delivery Manager at Bettys and Taylors Group - A family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. This is a unique opportunity to be at the heart of a transformative project, working with a passionate and collaborative team of over 40 people in group IT. This key role will oversee the planning and coordination of IT resources, ensuring projects are delivered efficiently while driving continuous improvement across the organisation. This is a Fixed Term Contract position of 12 months. The role will offer hybrid working based from Harrogate (HG2 7DL). Please note that this position is not suitable for fully remote applicants, as regular on-site collaboration in Harrogate is essential.

As IT Delivery Manager, you will be responsible for:

• Implementing and supporting a squad model aligned with business functions to enable continuous delivery and strong stakeholder engagement.
• Leading the selection, adoption, and improvement of tools and processes to support the change delivery model.
• Consolidating estimates and delivery plans from technical leads to optimise scheduling and allocation of work.
• Applying agile methodologies to promote innovation, effective decision-making, and team ownership.
• Coordinating resources to deliver IT work packages on time and within budget, while creating metrics and reports to track performance and improvement.
• Guiding multiple cross-functional squads, prioritising backlog items based on business value and managing resource constraints and interdependencies.

As IT Delivery Manager, you will have:

• Proven experience as a Delivery Manager, or in a similar technical delivery role.
• Strong knowledge of agile methodologies and frameworks.
• Proficiency in Confluence and Jira.
• Excellent communication, leadership, and organisational skills.
• Confidence in engaging with stakeholders and leading discussions.

Why work for Bettys & Taylors Group?

Bettys & Taylors of Harrogate combines tradition, quality, and care in everything it does. Known for its iconic Yorkshire Tea and the famous Bettys Café Tea Rooms, the company has built a reputation for excellence by crafting products with passion. They truly value people, quality, and community, offering a supportive and welcoming workplace where tradition meets innovation, giving you the chance to be part of something meaningful.

As a minimum, all their employees receive:

• Free meals, drinks and snacks while at work.
• A discretionary quarterly profit-share bonus
• Holiday allowance with the option to buy and (in some cases) sell additional days
• Company-wide employee discounts
• Access to their health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.
• A range of development opportunities no matter your role and ambitions. They encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.

It truly is a great place to work.

If this sounds of interest please apply now or contact Gareth Squires at WRK digital for immediate consideration.