IT Business Engagement & Relationship Manager

DGH Recruitment; Wolverhampton; On-site; GBP 60,000; Full time

Job summary

A leading law firm in the United Kingdom is seeking an IT Business Engagement / IT Business Relationship Manager to build relationships between IT and internal departments. This role requires strong stakeholder engagement, the ability to identify technology needs, and effective communication across teams. The ideal candidate will have a solid background in IT business partnering and process improvement. Competitive remuneration of £60,000 per annum is offered for this permanent position.

Qualifications

• Strong stakeholder engagement and communication skills.
• Proven experience in IT business partnering or technology consulting.
• Ability to bridge technical and non-technical conversations effectively.

Responsibilities

• Act as the main liaison between IT and internal departments.
• Identify technology needs and improvement opportunities across teams.
• Collaborate with stakeholders to shape the IT delivery roadmap.
• Support procurement and vendor management alongside IT leadership.

Skills

Stakeholder engagement

Communication skills

IT business partnering

Technology consulting

Process improvement

Project management principles

Education

ITIL certification

Job description

Job Description

IT Business Engagement / IT Business Relationship Manager - United Kingdom - Permanent - £60,000 per annum

A fantastic opportunity has arisen for an IT Business Engagement / IT Business Relationship Manager to join a leading law firm on a permeant basis.

Key Responsibilities

• Act as the main liaison between IT and internal departments, building strong, trusted relationships
• Identify technology needs, pain points, and improvement opportunities across legal and support teams
• Translate business requirements into deliverable IT initiatives
• Collaborate with stakeholders to shape and prioritise the IT delivery roadmap
• Represent business teams within IT for service issues, enhancements and escalations
• Work closely with Change, Training and IT Delivery teams to support technology rollout and adoption
• Ensure clear, consistent communication between TKC and business teams
• Support procurement and vendor management alongside IT leadership

Key Experience & Skills

• Strong stakeholder engagement and communication skills
• Proven experience in IT business partnering, engagement, or technology consulting
• Ability to bridge technical and non-technical conversations effectively
• Experience identifying and delivering process or service improvements
• Familiarity with IT governance frameworks and project management principles
• ITIL certification and/or e...