iSeries Application Support Consultant

Getronics; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global ICT integrator seeks an experienced iSeries Application Support Consultant to join their team in the UK. You will be responsible for developing and supporting Warehouse Management Systems and providing 24/7 application support to customers. The ideal candidate has strong communication skills, problem-solving abilities, and relevant experience in support and development roles. This role offers remote working options and competitive benefits, making it an ideal opportunity for those looking to grow in a dynamic environment.

Benefits

Flexible working options

25 days holiday plus bank holidays

Employee Assistance Programme

Company Pension Scheme

Private medical cover from 12 months

Paid leave for volunteering projects

Qualifications

• Relevant experience in support and development.
• Strong communication skills with clients and management.
• Ability to take initiative and responsibility.
• Experience implementing new systems and maintaining existing ones.
• Strong problem-solving skills and analytical capability.

Responsibilities

• Develop and support Warehouse Management Systems.
• Provide 24/7 application support to iSeries customers.
• Build long-term relationships with customers.
• Offer full technical support and development to customers.
• Collaborate with teams on project life cycles.

Skills

iSeries email

iSeries High Availability

WMS

SQL and other data extraction tools

Bar coding / scanning

RPG Programming (RPG / ILE, CLLE, DDS)

Job description

Getronics is a global ICT integrator with a long history that extends over 135 years, across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer at a time.

We have an exciting opportunity for an iSeries Application Support Consultant to join our team in the UK!

What we can give you :

• 37.5-hour working week with flexible working options, giving you that much needed work / life balance
• 25 days holiday (with the opportunity to buy / sell extra days) plus statutory bank holidays
• Remote working anywhere in the UK – occasional travel to customer site
• Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available
• Employee Referral Scheme
• Flexible benefits package that aims to offer something for everyone
• GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
• 24 / 7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
• To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects
• Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva
• Private medical cover from 12 months of service
• Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme

What to expect :

• Responsible to develop and support the Warehouse Management Systems (WMS), Replenishment and Order Fulfilment Systems
• Ability to provide 24 / 7 application support and application development to out UK iSeries customers
• Ability to develop strong relationships with customers which spans many years and enhance their applications and expand the services
• Providing full technical support to customer, including development and programming support to external suppliers
• Opportunity to assist the team leader in future projects through full project life cycle (specification, development, system testing, implementation, and on-going support)
• Collaboratively working with other Getronics teams providing the iSeries customers with technical support, OS & third-party software upgrades, interfaces to dependent services

What we expect from you :

• Relevant experience working in a support and development role will be advantageous
• Strong communication skills with clients, colleagues, and management
• You will take on full responsibility, with customers at your focus, and the ability to make good judgements
• Ability to take initiative.
• Proven experience of implementing new systems, with ability to understand and maintain / enhancing existing systems
• Strong problem solving skills
• Time managed and organised, you can meet SLA’s that are prescribes and take appropriate action to ensure none of them are exceeded.
• Strong analytical capability

Experience in the following :

• iSeries email
• iSeries High Availability
• WMS
• SQL and other data extraction tools
• Bar coding / scanning
• RPG Programming (RPG / ILE, CLLE, DDS)

If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, learn and grow professionally and personally.

What to do next :

If this ticks your boxes, and you are looking for a new and exciting opportunity, then please apply below with a copy of your CV and your contact details. We would appreciate a short message as to why you are interested in the position and Getronics!

As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage.

If you would like to ask any questions regarding our vacancies, Getronics as a business, or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on 0141 814 1055 or alternatively, email into [e-mail]

We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.