IS Support Administrator

Endeavour Recruitment Solutions; Wembley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company specializing in financial services is seeking an IS Support Administrator for their Wembley location. The role involves system and incident management, providing technical support, and maintaining network documentation. Candidates should have a year of commercial experience, strong knowledge of Windows OS, and good communication skills.

Qualifications

• Over 1 year of commercial experience in technical support roles.
• Strong knowledge of Windows OS and related software.
• Ability to maintain network documentation and procedures.

Responsibilities

• Perform system administration on workstations and servers.
• Handle incident and problem management for technical issues.
• Write and maintain network schematics and procedures.

Skills

Windows Operating Systems

Technical Support

Incident Management

Analytical skills

Communication

Team Player

Tools

SharePoint

Citrix

VMWare

SAP

Symantec Backup Exec

Job description

Endeavour has an exciting career opportunity for an IS Support Administrator to join our client team, specialised in financial services, based in Wembley.

The ideal Support Administrator will have excellent communication and analytical skills, be a good team player as well as able to work independently and demonstrate initiative.

The successful applicant will have the following responsibilities:

1. System Administration: Workstation/server OS, server builds, ADS administration, maintain successful backups, WSUS for servers/workstations.
2. Incident, Problem, Change Management: Log & take ownership of incidents, problems, and changes onto the Service Desk for commercial and production-related issues.
3. Technical Support: 1st / 2nd Support.
4. Asset Management.
5. Implement local and global projects in a timely manner.
6. Write, update, and maintain network schematics, work instructions, and procedures for the production and commercial network infrastructure.
7. Manage and maintain the order management process and keep all related documents filed and organized.
8. Perform other reasonable duties as needed by the department.
9. EHS.

Skills and experience required:

1. Over 1 year of commercial experience.
2. Strong knowledge of Windows Operating Systems (XP, Windows 7, Windows 8), 2010/2012, Anti-Virus Software, MS Office 2003 – 2010, Remote Access Tools, VPN.
3. Experience with SharePoint, Windows OS 2003/2008 R2/2012, SAP, Citrix, XEN Server, VMWare, Symantec Backup Exec.
4. Active Directory (DNS, DHCP, Groups).
5. Ability to write, update, and maintain network schematics, work instructions, and procedures for the network infrastructure.
6. Manage and maintain the order management process and keep all related documents organized.
7. Perform other duties as required by the department.
8. EHS.

Please get in touch for further details about this excellent career opportunity!