Investment Associate

Seven Group Holdings Limited; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services provider seeks an Investment Associate to support their Investment Directors by providing exceptional administrative service to IFAs and clients. Responsibilities include managing client queries, fostering strong relationships, and ensuring compliance with regulatory requirements. Ideal candidates should understand the UK IFA marketplace, possess strong communication skills, and demonstrate high attention to detail. Opportunities for career progression to an Investment Director role are available with support for necessary qualifications.

Qualifications

• Understanding of the IFA marketplace in the UK is essential.
• Experience in client communication is required.
• Interest in Investment Markets is beneficial.

Responsibilities

• Act as primary contact for IFAs and clients.
• Ensure prompt handling of queries.
• Manage documentation and accurate records.

Skills

Understanding of IFA marketplace in the UK

Experience of communicating with clients

Interest in Investment Markets

High attention to detail / accuracy

High numeracy and literacy skills

Job description

Overview

Support the 7IM Investment Directors (Intermediary) by providing exceptional administrative and service support to a panel of qualified existing and new IFAs and clients within your region who use the 7IM Discretionary and Retirement Income Services (RIS).

Key Service & Administrative Responsibilities

Client Servicing & Administrative Support:

Act as a primary point of contact for IFAs and clients. Ensure queries are handled promptly and professionally. Undertake daily administrative tasks, including cash reconciliations, investments (inc trading), payments, withdrawals, fees, 'ad hoc' client & IFA queries. Manage documentation and maintain accurate records. Coordinate communications to facilitate smooth onboarding and ongoing service delivery.

Relationship Building:

Foster strong relationships through proactive service, timely responses, and attention to detail.

Panel Management:

Assist in the organisation of meetings incl preparation of review packs. Attendance and contribution in meeting where relevant and follow-up with IFAs and clients. Support Investment Directors working to new and existing IFA firms to hit there gross new business, revenue and attrition targets.

Process Improvement:

Identify opportunities to streamline administrative processes and enhance service quality.

Reporting & Compliance:

Work with Investment Directors to ensure annual suitability reviews are kept up to date and replayed back to clients. Ensure compliance with internal procedures and support regulatory requirements. Flag and report any business errors in a timely manner.

About You

Beneficial skills

• Understanding of IFA marketplace in the UK
• Experience of communicating with clients
• Interest in Investment Markets
• High attention to detail / accuracy
• High numeracy and literacy skills

Opportunity to progress to an Investment Director role, subject to successful completion of the CISI IAD (with full support provided) and proven performance as a highly competent Investment Associate.