Investigation Support Office

CRA GROUP RECRUITMENT AND PAYROLL LTD; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local recruitment agency seeks an Investigation Support Officer to provide high-quality investigative support in safeguarding vulnerable individuals and advancing criminal investigations. The role requires conducting interviews, gathering evidence, and liaising with various stakeholders while maintaining a high level of integrity and confidentiality. Ideal candidates will have ABE training and experience in a law-enforcement environment, showcasing strong communication and organizational skills. A full clean UK driving licence is also required.

Qualifications

• Experience in a fast-paced investigative or law-enforcement environment.
• Achieving Best Evidence (ABE) trained.
• Ability to manage confidential and sensitive information.

Responsibilities

• Conduct investigations in compliance with legislation and best practices.
• Undertake ABE-compliant interviews with victims and witnesses.
• Maintain secure and confidential records in compliance with data protection.

Skills

Investigative support

Excellent communication

Organizational skills

Interpersonal skills

Integrity

Tools

Microsoft Office

Job description

5 Month Contract With A Local Authority

Role Purpose

The Investigation Support Officer (Qualified) will provide high-quality investigative support to Blue Light operations contributing to the effective safeguarding of vulnerable individuals and the progression of criminal investigations. The post holder will conduct evidence-gathering activities interviews statement-taking and liaison with victims witnesses and partner agencies to ensure the delivery of professional and ethical investigative outcomes. The role requires a high level of integrity operational flexibility and the ability to handle sensitive and confidential information appropriately.

Key Responsibilities

• Conduct and support investigations in line with legislation policy and best practice ensuring investigative activity is professionally recorded and evidenced.

• Undertake ABE-compliant interviews with victims and witnesses including vulnerable adults and children.

• Assist in the planning organisation and execution of investigative tasks including file preparation information gathering intelligence development and liaison with officers and partner agencies.

• Take accurate and comprehensive witness statements and conduct structured interviews in accordance with legal and procedural requirements.

• Support safeguarding activity by identifying risk factors escalating concerns and working collaboratively with statutory partners and internal safeguarding units.

• Maintain accurate secure and confidential records in compliance with data protection and organisational policies.

• Utilise relevant IT systems including Microsoft Office and force intelligence platforms ensuring information is updated in a timely and accurate manner.

• Prioritise workload effectively manage multiple cases simultaneously and ensure deadlines are met in fast-paced operational environments.

• Represent the unit professionally when engaging with victims witnesses colleagues partner agencies and members of the public.

• Provide operational support at designated locations and work extended hours at short notice where required.

• Uphold organisational values professional standards and a high level of integrity at all times.

Essential Requirements

• Recruitment vetting clearance (or ability to obtain).

• Full clean UK driving licence with the ability to travel as part of operational duties.

• Achieving Best Evidence (ABE) trained.

• Demonstrable experience of working in a fast-paced investigative public protection or law-enforcement environment.

• Excellent communication and interpersonal skills with the ability to interact professionally with individuals from all backgrounds.

• Proven ability to work independently manage competing demands and deliver high-quality work under pressure.

• Strong organisational skills with the ability to prioritise workloads and manage multiple cases simultaneously.

• Good working knowledge of IT systems and applications including Microsoft Office.

• High level of integrity with the ability to manage confidential and sensitive material appropriately.

• Ability to build and maintain effective working relationships with colleagues and external partners.

• Willingness to complete pre-employment health surveillance checks.