Interim IT Manager - Hybrid (3 Months)

Jollyes The Pet People; Castle Point; Hybrid; GBP 50,000; Full time

Job summary

A leading UK pet retailer is seeking an interim IT Manager for a fixed-term contract to manage IT operations during paternity leave. The role offers a hybrid work model, requiring a minimum of three office days per week. The successful candidate will lead the IT Helpdesk team, manage IT services across retail stores, and ensure operational performance. Ideal applicants should have a strong IT background, be adept in Microsoft 365, and possess experience in retail IT implementations. Competitive salary of £50k p.a. pro rata is included, alongside numerous employee benefits.

Benefits

Competitive salary

Financial wellbeing package

Retail Trust membership

Colleague discounts

Online GP and mental health support

Qualifications

• Proven background in IT operations and team management.
• Experience with retail IT implementations including POS systems.
• Proficiency in Microsoft 365 for Teams and SharePoint administration.

Responsibilities

• Lead the IT Helpdesk team during paternity leave.
• Ensure continuity and performance of IT operations.
• Coordinate new store IT set-ups and manage escalations.

Skills

IT operations management

Retail IT (POS, store networking)

Microsoft 365 administration

MDM tools

Networking (LAN/WAN)

SQL troubleshooting

Strong communication

Education

Microsoft 365 Admin certification

Azure Fundamentals certification

CompTIA Network+ certification

ITIL Foundation certification

Tools

ManageEngine MDM

Azure

Job description

A leading UK pet retailer is seeking an interim IT Manager for a fixed-term contract to manage IT operations during paternity leave. The role offers a hybrid work model, requiring a minimum of three office days per week. The successful candidate will lead the IT Helpdesk team, manage IT services across retail stores, and ensure operational performance. Ideal applicants should have a strong IT background, be adept in Microsoft 365, and possess experience in retail IT implementations. Competitive salary of £50k p.a. pro rata is included, alongside numerous employee benefits.