Interim Director E-Commerce Trade & Content

Jimmy Choo; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A prominent luxury fashion brand in London is seeking an experienced Interim Director, Ecommerce Trading and Content to drive the digital commercial and content strategy. This role involves oversight of analytics tools, conversion optimisation, and collaboration with various teams to ensure high standards in ecommerce performance. The ideal candidate has over 10 years of experience in eCommerce, particularly within luxury brands, and strong analytical skills, making data-driven decisions in a fast-paced environment.

Qualifications

• 10+ years of eCommerce and Omnichannel experience, preferably in a luxury fashion brand.
• Strong analytical and business decision-making skills.
• Knowledge of web technologies and site performance measurement.
• Strong understanding of luxury, branding, and fashion.

Responsibilities

• Define and drive the commercial and content strategy for ecommerce.
• Oversee all onsite analytics and deliver budgeted KPIs.
• Drive the conversion optimisation strategy focusing on UX.
• Collaborate with regional buying teams on seasonal buying.
• Manage strategic eCommerce partnerships.

Skills

eCommerce experience

Analytical skills

User experience design knowledge

Organizational skills

Understanding of luxury branding

Job description

Job Title: Interim Director, Ecommerce Trading and Content

Department: E-Commerce

Reporting to: Senior Director of Ecommerce and Omnichannel Trading

Role Purpose: Responsible for driving the digital commercial and content strategy for Jimmy Choo

Nature and Scope of Position:

• Responsible for defining and driving the commercial and content strategy for ecommerce.
• Own the global omnichannel sales budgeting and forecasting process, developing robust building blocks and presenting to business stakeholders.
• Oversee all onsite analytics, A/B testing and personalisation tools, using them to deliver budgeted KPIs
• Drive the conversion optimisation strategy with a strong focus on UX, mapping the customer journey and using data to drive decisions.
• Play a key role in planning the website development roadmap, suggesting and leading strategic projects.
• Create the seasonal trading and content strategy, collaborating closely with the relevant teams to ensure executed to the highest standard.
• Work closely with Director of Ecommerce Marketing to effectively trade each marketing channel in season.
• Collaborate with regional buying teams on the seasonal buying and continuative reorder process, ensuring optimum levels of stock whilst remaining within projected OTB
• Manage strategic eCommerce partnerships which help to maximise brand image, reach, revenue and profit.
• Work collaboratively with Brand, Marketing and Creative teams to define the visual and written digital brand guidelines
• Lead the seasonal production process across product photography, copy and translations via both in-house teams and external agencies.
• Oversee localisation across markets, ensuring language, product, merchandising and content reflect regional needs.
• Manage relationships with external suppliers and agencies to ensure budget is adhered to and best value, service and relationships are maintained.
• Lead an established team across trading, partnerships, content and design.

Skills, Experience and Qualifications

• 10+ years of eCommerce and Omnichannel experience, preferably in a luxury fashion brand.
• Strong analytical and business decision-making skills; ability to identify, prioritise, and articulate highest impact initiatives to drive performance.
• Knowledge of web technologies, best-practice user experience design/layout, and site performance measurement.
• Strong organisational and management skills, including experience of working with international teams across time zones.
• Ability to work in a fast paced environment, being flexible in approach to meet the requirements of the business.
• Strong understanding of luxury, branding and fashion.

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].