Interim Change Lead — Insurance Back-Office Transformation

La Fosse Associates; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading UK insurance group is looking for an experienced Interim Change Manager to lead change in a multi-system transformation programme. The ideal candidate will have substantial expertise in the insurance sector and proven success in delivering organisational change. Responsibilities include owning change across back-office systems, collaborating with various teams, and improving process understanding. This role requires strong stakeholder management skills and the ability to operate in complex environments. The position offers a hybrid work model with travel required in London.

Qualifications

• Proven experience delivering organisational and systems change using recognised change methodologies.
• Strong stakeholder management skills with confidence to challenge effectively.
• Comfortable operating in complex organisations formed through acquisition.

Responsibilities

• Own change and adoption across core back-office systems.
• Drive engagement across teams with varying levels of change maturity.
• Collaborate with consultants, vendors, and internal teams to support programme delivery.

Skills

Insurance industry experience

Change methodologies

Stakeholder management

Process mapping

Business process transformation

Tools

HubSpot

HiBob

Sage

Tact

NetSuite

Boomi

Job description

A leading UK insurance group is looking for an experienced Interim Change Manager to lead change in a multi-system transformation programme. The ideal candidate will have substantial expertise in the insurance sector and proven success in delivering organisational change. Responsibilities include owning change across back-office systems, collaborating with various teams, and improving process understanding. This role requires strong stakeholder management skills and the ability to operate in complex environments. The position offers a hybrid work model with travel required in London.