Insurance Executive

Additional Resources; Northampton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading insurance brokerage in Northampton is seeking an Insurance Executive to manage client relationships and provide tailored insurance solutions. With a competitive salary of £30,000, the role involves handling client calls, processing policies, and ensuring compliance with regulations. Ideal candidates will have at least one year of experience in personal lines insurance and customer service. The company offers comprehensive benefits, including performance bonuses, healthcare, and 28 days’ annual leave.

Benefits

Performance-related bonuses

28 days’ annual leave

Subsidised private healthcare

Flexible pension scheme

Discounts on insurance products

Regular social events

Qualifications

• Minimum 1 year experience in personal lines insurance, motor and/or home.
• 1 year in a customer-focused role involving direct client interaction.
• Knowledge of FCA regulatory requirements.

Responsibilities

• Manage inbound and outbound calls to clients.
• Provide bespoke advice reflecting each client’s circumstances.
• Negotiate with clients and insurers for best outcomes.

Skills

Client relationship management

Insurance sales

Negotiation skills

Customer service

Administrative skills

Education

Chartered Insurance Institute (CII) qualifications or willingness to work towards them

Tools

Microsoft Office

Job description

Overview

An Opportunity Has Arisen for an Insurance Executive to join a highly regarded insurance broker specialising in providing tailored insurance solutions across personal and commercial markets.

This full-time role offers a starting salary of £30,000 and benefits.

Responsibilities

• Managing inbound and outbound calls to existing clients with professionalism.
• Providing bespoke advice that reflects each client’s individual circumstances.
• Processing policies, amendments and documentation accurately.
• Negotiating with both clients and insurers to achieve the best outcomes.
• Building and maintaining strong relationships with insurers, partners and introducers.
• Identifying cross-selling opportunities across a range of insurance products.
• Handling administrative and compliance-related duties in line with industry standards.

What We Are Looking For

• Previously worked as a Insurance executive, Insurance broker, Insurance Consultant, Insurance Sales executive, Insurance Advisor,Insurance Sales Advisor or in a similar role.
• Minimum 1 year or experience working in personal lines either within motor and/or home insurance.
• Have 1 year of experience in a customer-focused role, involving regular direct interaction with clients, sales, negotiation, customer service.
• Have previous administrative experience.
• Knowledge of FCA regulatory requirements.
• Chartered Insurance Institute (CII) qualifications or willingness to work towards them.
• Competence in Microsoft Office applications (Word, Excel, Outlook).

What’s On Offer

• Competitive base
• Performance-related bonuses
• 28 days’ annual leave, increasing with service
• Subsidised private healthcare
• Loyalty and referral bonuses
• Discounts on insurance products
• Flexible pension scheme and eye care vouchers
• Regular social events and team-building activities
• Onsite parking and good local transport links

This is an excellent opportunity to join a respected broker and build a rewarding career in client management.

Important Information

We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Job Info

• Job Title: Insurance Executive
• Company: Additional Resources
• Location: Northampton, Northamptonshire
• Posted: Sep 11th 2025
• Closes: Oct 12th 2025
• Sector:
• Contract: Permanent
• Hours: Full Time