Insurance Claims Handler

Northern Ireland Housing Executive; Belfast; On-site; GBP 26,000 - 32,000; Full time

Job summary

A public sector organization in Belfast is seeking an Insurance Claims Handler to manage claims from registration to resolution. The successful candidate will deal with Public and Employers Liability claims and Ex-Gratia Property Damage claims, requiring skills in insurance management and customer service. A minimum qualification of BTEC Higher or equivalent, along with relevant experience, is necessary for this role. Competitive salary and full-time hours are offered.

Qualifications

• Minimum one year relevant insurance claims experience.
• Excellent communication skills for liaising with stakeholders.
• Strong organizational skills to manage multiple claims.

Responsibilities

• Manage all tasks for Public and Employers Liability claims.
• Evaluate and resolve Ex-Gratia Property Damage Claims.
• Process payments to relevant parties.

Skills

Insurance claims management

Customer service

Education

BTEC Higher or equivalent qualification

BTEC National or equivalent qualification

Job description

The Insurance Claims Handler will be responsible for managing an allocation of work items from initial claims registration to resolution - involving pre-litigation Public Liability, Employers Liability and Ex-Gratia Property Damage claims.

Responsibilities

• To manage all assigned tasks in relation to Public Liability Claims, Employer Liability Claims, ex-Gratia Property Damage Claims; provide assistance to customers and colleagues etc.
• To manage the internal administration and monitoring of Employers Liability Claims - liaising with internal and external stakeholders, and report to Section Manager as required.
• To evaluate and resolve Ex-Gratia Property Damage Claims.
• To process payments to customers including claimants, representatives and service providers.

Skills and Qualifications

• Hold a BTEC Higher or equivalent qualification plus one years’ relevant insurance claims experience OR
• Hold a BTEC National or equivalent qualification plus two years’ relevant insurance claims experience OR
• Exceptionally, candidates not holding the above level of qualification but with three years’ insurance claims experience, may also be considered.

Further Information

For full list of responsibilities, essential & desirable skills, please see Candidate Information Pack on employer's website. You will be based at 2 Adelaide Street, Belfast, BT2 8PB, with occasional travel throughout NI.

Salary £26,835- £31,586 per annum. Weekly hours 37, Monday - Friday, 9am - 5pm.