Insurance Advisor

Insight Select; Abingdon; On-site; GBP 23,000 - 28,000; Full time

Job summary

A respected insurance provider in Abingdon is seeking a motivated Customer Service Advisor. This role offers a competitive salary between £23,000 - £28,000, with full training and development opportunities. Ideal candidates will have customer service experience and a strong desire to grow within the company. You will work diligently to understand customer needs, handle queries, and support the team in delivering excellent service.

Benefits

Competitive salary

Full training provided

Career development support

Collaborative team culture

Qualifications

• Previous customer service experience is preferred, insurance experience is a bonus.
• Strong communication and problem-solving skills are essential.
• Interest in career development and growth in a supportive team.

Responsibilities

• Engage with customers to understand their insurance needs.
• Provide clear information for confident decision-making.
• Collaborate with team members to achieve goals and ensure client satisfaction.

Skills

Customer service experience

Confident communication

Problem-solving

Organised and reliable

Job description

Overview

Customer Service Advisor — £23,000 - £28,000 | Abingdon | Permanent

Our client, a respected and well-established insurance provider, is seeking a motivated Customer Service Advisor to join their growing team in Abingdon. This is a fantastic opportunity for someone with previous customer service experience to build a rewarding career in the insurance sector, with full training, career development, and clear progression opportunities.

Responsibilities

• Speaking with new and existing customers to understand their needs and provide the right insurance solutions
• Delivering a friendly, professional service that builds trust and long-term relationships
• Handling queries, policy changes, and renewals accurately and efficiently
• Supporting customers with clear and helpful information to make confident decisions
• Working collaboratively with colleagues to achieve team goals and ensure excellent client outcomes

What we're looking for

• Previous customer service experience (insurance or financial services experience is a bonus, but not essential)
• A confident communicator with a customer-first mindset
• Organised, reliable, and proactive in solving problems
• Keen to learn, develop, and grow within a supportive team environment
• Motivated and positive, with a strong focus on delivering excellent service

Benefits / What’s in it for you?

• Competitive salary of £23,000 - £28,000 (depending on experience)
• Monday to Friday, 37.5 hours per week
• Full training provided with ongoing career development support
• Opportunities to progress within a fast-growing insurance business
• A collaborative, supportive team culture that recognises and rewards achievement