Installation Coordinator

TalentBurst; Richmond; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A staffing agency is looking for an Installation Coordinator to oversee technician scheduling and appointment management in Richmond, England. Responsibilities include dispatching technicians, creating work orders, and maintaining inventory. The ideal candidate has 1-3 years of relevant experience, strong organizational and communication skills, and proficiency in Excel. This role primarily involves on-site work initially, with the potential for some remote flexibility later.

Qualifications

• 1-3 years of experience in a similar position.
• Ability to make decisions and stay organized.
• Strong communication skills both oral and written.
• Effective problem-solving abilities.
• Skills in data analysis and interpretation.

Responsibilities

• Schedule appointments and dispatch technicians efficiently.
• Create work orders and follow up with technicians.
• Maintain records and complete necessary paperwork.
• Order and manage material and equipment.
• Liaise between teams effectively.

Skills

Decision-making skills

Organizational skills

Excellent oral and written communication

Problem solving

Data analysis

Proficient in Excel

Dispatching

Scheduling

Job description

Job Title: Installation Coordinator

Location: Richmond VA 23227

Pay Rate: $21/hr. on W2

Shift: 7:30 AM to 4:30 PM M-F

Duration: 3 months contract

Responsibilities

• Schedule appointments, dispatch technicians for service and installations as needed to maximize tech productivity.
• Responsible for creating work orders, providing status to customer and following up with technicians.
• Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
• Complete contract paperwork and QC paperwork.
• Schedule sub-contractor work.
• Work with technicians to ensure all paperwork is completed properly within the designated time.
• Maintain appointment schedules.
• Order material and equipment.
• Receive material/equipment and issue material and equipment to technicians.
• Complete daily reports.
• Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
• Conduct physical inventory.
• Act as a liaison between Sales, Project Managers and technicians.
• Other duties as assigned.

Qualifications

• 1-3 years of experience in similar position.
• Must possess good decision-making skills, be very organized and detail oriented.
• Must have excellent oral and written communication.
• Problem Solving and ability to elevate matters when needed.
• Data analysis and interpretation skills.
• Proficient in Excel.
• Dispatching and scheduling.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and twist; use hands and arms to reach, handle, push, pull or feel; speak and hear. The employee is frequently required to stand and walk.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

On-Site with some flexibility for remote later down the road.

Normal office environment.

The noise level in the work environment is usually moderate.