Installation & After Sales Co-ordinator

West Riding Recruitment; Leeds; On-site; GBP 34,000 - 40,000; Full time

Job summary

A recruitment agency in Leeds is seeking an Installation & After Sales Co-ordinator to manage schedules and customer communication in their busy team. The ideal candidate will have strong organizational skills, a customer-facing background, and the ability to handle decision-making independently. This role requires knowledge of the construction industry, though training will be provided. The annual salary can reach up to £40,000 based on experience, with a standard work week from Monday to Friday.

Qualifications

• Experience in a customer-facing role is essential.
• Confidence to understand customer requirements and make decisions independently.
• Experience using computer systems and Microsoft software.

Responsibilities

• Schedule jobs into the works diary.
• Communicate with customers and manufacturers/suppliers.
• Understand and manage customer requirements.
• Monitor and schedule remedial work.
• Complete sign-off documentation and certificates.

Skills

Customer service experience

Organizational skills

Decision-making capabilities

Tools

Microsoft software

Job description

Installation & After Sales Co-ordinator

My Client based in Leeds, LS7 is seeking an individual with the skills and ability to work as part of their busy installation and aftersales team. Scheduling jobs into the works diary, liaising with customers and managing aftersales and installation issues.

Joining part of a growing business based in Leeds my Client is seeking an additional person to take responsibility for the scheduling of jobs and management of aftersales and remedial work. The role involves maintaining high levels of communication with customers whilst ensuring their projects are completed on time and any issues are resolved.

Candidates for this role will ideally have excellent organisational skills and experience in a customer facing role with the confidence to understand customers requirements and make decisions on their own. Knowledge of the construction industry and a good understanding of the local geographical area would be an advantage though full training is available to the right candidate.

Key responsibilities

• Scheduling jobs into works diary.
• Communicating with customers and manufacturers / suppliers
• Understanding and managing customers requirements.
• Scheduling and monitoring remedial work.
• Completing sign off documentation and certificates.

Qualifications, skills and attributes

Essential

• Experience in a customer facing role
• Confidence to understand customers requirements and make decisions on their own
• Experience of using computer systems and Microsoft software

Desirable

• Good understanding of the local geographical area
• Knowledge and experience working in the construction industry

Hours of work

Monday to Friday (Apply online only)

Location

LEEDS, WEST YORKSHIRE, LS7

Salary

An Annual salary of up to £40,000 will be offered based upon experience