Inside Sales Representative (Supplies and Services)

Markem-Imaje; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading solutions provider seeks an Inside Sales Representative for its Manchester office, focusing on supplies and services. This hybrid role involves building customer relationships, managing sales leads, and achieving performance targets. Ideal candidates should have strong questioning skills, inside sales experience, and proficiency in Microsoft tools. The company offers growth opportunities and a collaborative work culture, promoting results-driven practices. Job applicants are encouraged to apply if they resonate with the company's values.

Benefits

Growth opportunities

International environment

Recruitment Referral bonus

Long service awards

Smart casual dress code

Qualifications

• Strong inside sales skills beneficial for pre-sales and aftermarket.
• Experience with CRM systems is preferred.
• Proven ability to manage a hybrid work environment effectively.

Responsibilities

• Build and maintain productive relationships with customers.
• Identifying and pursuing new business opportunities.
• Drive sales actions through analysis and reporting.

Skills

Good questioning and qualifying skills

Inside sales experience

Experience with Microsoft tools (Excel, PowerPoint)

Ability to manage time and workload effectively

Results driven and customer oriented

Tools

Microsoft Excel

Microsoft PowerPoint

SAP (SD Module)

Job description

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions offering a full range of reliable and innovative inkjet thermal transfer laser print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety regulatory and retailer compliance better product recalls and improved manufacturing processes.

The Role

The Inside Sales Representative (Supplies and Services) role will be working in the Supply and Service team actively supporting the growth of our UK customers. You will work closely with Account Managers across the North of UK with an element of proactive lead qualification for the machine sales team (70 / 30 existing and new business split). This is a commercial inside sales role requiring account management & sales qualification skills.

This role is based out of our Manchester office a minimum of 3 days per week at home 2 days a week.

What you will do

• Build and maintain productive relationships with customers for Aftermarket business.
• Proactive interactions from onboarding to installed base refresh.
• Set appointments and visit customers when required.
• Support customers with consumable forecasts.
• Identify opportunities for new business within assigned accounts and recover lost business / customers.
• Contractual services and consumable aftermarket quoting / offering / renewing.
• Proactive coordination with sales / technical departments.
• Work towards KPIs and achieve quarterly sales quotas.
• Run reports and perform analysis to drive sales actions.
• Proactively identify and pursue new business opportunities within your assigned territory utilising various prospecting methods such as telephone calls email campaigns and networking.
• Work closely with End user Sales team in a defined geographic area to progress lead opportunities.
• Qualify sales leads generated from marketing campaigns and establishing genuine relationships with key stakeholders.
• Lead discovery conversations with prospects on behalf of our Account Managers to unearth challenges and growth opportunities in both new and existing accounts.

What you need to have

• Good questioning and qualifying skills over the phone / video
• Inside sales experience ideally in both pre sales and aftermarket sales is desirable but not mandatory
• Experience working with Microsoft tools (Excel and PowerPoint) & (or similar CRM)
• Ability to manage your time and workload effectively as this is a hybrid role
• SAP (SD Module) experience would be a plus but is not mandatory
• Results driven customer oriented and used to work under pressure

What we offer

• A great job highly professional environment and friendly work culture
• Growth opportunities & international environment
• Recruitment Referral bonus
• Long service awards
• Smart casual dress code

Aligned values

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards openness and trust
• Expectations for results
• Respect and value people

If you believe you match our values and have the experience we’re looking for then apply! We can’t wait to hear from you.

#LI-DNI #SWE

Work Arrangement: Hybrid

All qualified applicants will receive consideration for employment without discrimination on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud where parties posing as Dover employees recruiters or other agents try to engage with online candidates in an attempt to steal personal and / or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job or for a job offer by contacting us directly through our Dover and affiliated operating company websites at To learn how you can protect yourself review our Recruitment Fraud Notice on our careers site .