Inside Sales Manager

Capital Outsourcing Group Ltd; Malton; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading construction and engineering company in Malton is seeking an experienced Inside Sales Manager to oversee a team of inside sales representatives. The role requires excellent communication and leadership skills, analytical abilities, and experience with CRM software. The Inside Sales Manager will be responsible for setting sales targets, managing the sales administration process, and collaborating with various departments to enhance customer satisfaction.

Benefits

Free parking

25 days holiday plus bank holidays

Remote working on Fridays

Qualifications

• Proven work experience as an Inside Sales Manager.
• Hands-on experience with CRM software and MS Excel.
• In-depth understanding of the sales administration process.
• Excellent interpersonal and team management skills.

Responsibilities

• Manage the inside sales representatives team.
• Set and track sales targets for your team.
• Implement improvements in the sales administration process.
• Prepare monthly, quarterly, and annual sales forecasts.

Skills

Sales management

CRM software proficiency

Team management

Analytical skills

Communication skills

Problem-solving

Tools

CRM software

MS Excel

Job description

Free parking, 25 days holiday plus bank holidays in this office based role working Monday to Thursday 8.30am to 5pm and Friday working remotely. OTE £50k.

Overview

We are seeking an experienced Inside Sales Manager to oversee and support the team of inside sales and estimator representatives. Experience within the construction/engineering sector would be of particular interest. The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so they must have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals. Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.

Responsibilities

• Manage the inside sales representatives team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly, and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance, and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Qualifications

• Proven work experience as an Inside sales manager
• Hands-on experience with CRM software and MS Excel
• In-depth understanding of the sales administration process
• Excellent interpersonal and team management skills
• Strong analytical and organizational skills
• Numerical abilities and problem-solving attitude
• Calling techniques using warm leads.
• Closing techniques with sales.
• Manage and track all data for improved reporting/ tracking.
• Experience with specifying products to architects

COG LTD are acting as an Employment Agency