Inside Sales Executive

Culligan UK limited; Hemel Hempstead; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading water treatment company is seeking an Inside Sales Executive in Hemel Hempstead. The role involves managing inbound leads, understanding customer needs, and guiding prospects through the sales process to effectively close deals. The candidate should have proven inside sales experience, excellent communication skills, and proficiency in CRM tools. Competitive benefits include 25 holidays, a commission scheme, and ongoing training and development.

Benefits

25 days holiday plus bank holidays

Commission Scheme

Pension Scheme

Employee Assistance Programme

Ongoing Training and Development

Qualifications

• Demonstrated ability to meet or exceed sales targets.
• Understanding of lead management and customer relationship building.
• Ability to work independently and manage time effectively.

Responsibilities

• Handle and qualify new inbound leads through calls, emails, and online inquiries.
• Guide leads through the entire sales process, ensuring sales targets are met.
• Maintain detailed records of customer interactions and lead status in the CRM system.

Skills

Proven experience in an inside sales role, preferably handling inbound leads

Excellent communication skills

Proficiency in CRM software (e.g., Salesforce)

Analytical mindset

Tools

CRM software (e.g., Salesforce)

Microsoft Office Suite

Job description

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years.

Due to continued growth we have an exciting permanent opening within our Sales team as a Inside Sales Executive. Working as part of our Inside Sales team this role will be responsible for managing and converting new inbound leads from various channels. We are seeking a proactive individual who will be regularly engaging with potential customers, understanding consumer needs along with guiding them through the sales process to close deals effectively.

If you thrive in a fast-paced environment and are eager to make an impact at a leading company in the water treatment industry, we want to hear from you!

What this role involves:

· Lead Management: Handle and qualify new inbound leads through calls, emails, and online inquiries.

· Pursuing profitable revenue growth by responding to inbound traffic.

· Engage with prospective customers to understand their needs and present tailored solutions.

· Guide leads through the entire sales process, from initial contact to closing deals, ensuring sales targets are met.

· Maintain detailed records of customer interactions and lead status in the CRM system.

· Work with internal teams, including Customer Experience and Marketing, to ensure seamless customer service.

· Provide regular reports on sales performance, lead conversion rates, and customer feedback.

· Build sales pipelines with a focus on active opportunity and value creation.

· Ensure timely and consistent follow-ups with all inbound leads to maximize conversion rates.

What we’re looking for:

· Proven experience in an inside sales role, preferably handling inbound leads.

· Understanding of lead management and customer relationship building.

· Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.

· Demonstrated ability to meet or exceed sales targets.

· Excellent communication, negotiation, and interpersonal skills.

· Analytical mindset with strong problem-solving abilities.

· Good interpersonal skills and a pro-active outgoing nature.

· Ability to work independently, manage time effectively, and handle multiple tasks.

What we can offer:

· 25 days holiday plus bank holidays

· Monday - Friday Working Schedule - 8:45am – 17:00pm

· Commission Scheme

· Holiday purchase scheme available

· Employee Benefits platform

· Employee Product Discounts

· Pension Scheme

· Employee Assistance Programme

· Ongoing Training and Development

· Life Assurance

· Onsite Parking