Innkeepers Collection Room Attendant

Mitchells & Butlers PLC; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading hospitality company is looking for Room Attendants in Sheffield. The role involves ensuring that guests feel welcomed and maintaining high cleanliness standards in guest areas. Candidates should be passionate about great service and able to work under pressure. The company offers flexible shifts, a 33% dining discount, and various employee benefits, including a pension and 28 days paid holiday.

Benefits

Flexible shifts

33% discount across brands

Wagestream financial toolkit

Pension

28 days paid holiday

Qualifications

• No previous experience required; training provided.
• Committed to maintaining high standards of cleanliness and safety.

Responsibilities

• Ensure guests receive a warm and friendly welcome.
• Maintain cleanliness of bedrooms, bathrooms, and public areas.
• Engage with guests regarding their experiences.

Skills

Passionate about great service

Attention to detail

Ability to work calmly under pressure

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.

WHAT YOU’LL DO IN THIS ROLE:

• Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
• Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
• You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
• You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.

WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:

• Passionate about great service
• Taking PRIDE in maintaining highest standards of cleanliness and safety
• Great eye for detail
• Ability to work calmly under pressure
• Whatever your level of experience, we’ll give you all the training you need.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• Wagestream– a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.