Infrastructure Support Engineer

LA International; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consultancy in the UK seeks an Infrastructure Support Engineer for a 10-month hybrid contract. Key responsibilities include managing access for supplier teams, maintaining infrastructure systems, and troubleshooting incidents. Ideal candidates have strong organizational skills, experience in infrastructure support, and familiarity with networking fundamentals. Certifications like CompTIA are beneficial.

Qualifications

• Strong organizational skills required for managing access.
• Familiarity with cabling and server rooms needed.
• Understanding of TCP/IP, DNS, DHCP, VLANs is necessary.
• Experience with Windows/Linux servers is essential.
• Knowledge of VMware or Hyper-V is a plus.

Responsibilities

• Manage access for supplier teams to control centre.
• Monitor and maintain infrastructure systems.
• Troubleshoot incidents and service requests.
• Support hardware/software installation and configuration.

Skills

Strong organizational and administrative skills

Familiarity with physical infrastructure

Understanding of networking fundamentals

Experience with Windows and/or Linux servers

Knowledge of virtualization

Excellent communication and coordination skills

Ability to work independently

Experience in infrastructure support

Education

Certifications such as CompTIA Server+, Network+, Microsoft Azure Administrator

Job description

***SC Cleared***

Infrastructure Support Engineer

10 Month contract initially

Based: 50/50 Hybrid - Wokingham

Rate: £225 - £270 p/d (via Umbrella company)

We have a great opportunity with a world-leading organisation where you will be supported and developed to succeed. This is a progressive organisation where you can make a real difference. We are looking for an Infrastructure Support Engineer to join the team.

Main Responsibilities

To oversee access of supplier teams into the control centre for manual tasks (e.g., relaying or patching cables). Remote work is possible, but candidates must be ready to travel to the client site when required, including after hours.

Key Responsibilities

Access Coordination & Site Support

• Manage physical access of supplier teams into control centres
• Ensure activities are conducted according to site protocols
• Maintain logs of access, work, and incidents
• Coordinate schedules and resolve access issues between client and suppliers
• Respond to urgent access requests, including after-hours visits
• Uphold safety, security, and compliance standards during on-site activities

Infrastructure Support & Maintenance

• Monitor and maintain infrastructure systems (servers, networks, storage)
• Perform routine checks and preventive maintenance
• Troubleshoot and resolve incidents and service requests
• Support hardware/software installation, configuration, and upgrades
• Document infrastructure assets and procedures
• Collaborate with IT teams to ensure system performance and scalability
• Assist in disaster recovery planning
• Ensure compliance with IT policies and security protocols
• Participate in infrastructure projects and migrations

Key Skills & Experience

• Strong organizational and administrative skills
• Familiarity with physical infrastructure (cabling, server rooms)
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
• Experience with Windows and/or Linux servers
• Knowledge of virtualization (VMware, Hyper-V)
• Basic understanding of cloud platforms (Azure, AWS) is a plus
• Excellent communication and coordination skills
• Ability to work independently and manage priorities
• Willing to travel to client sites, including outside standard hours
• Experience in infrastructure support, systems administration, or IT operations

Desirable Attributes

• Certifications such as CompTIA Server+, Network+, Microsoft Azure Administrator
• Experience with third-party suppliers or contractors
• Commitment to safety and operational excellence
• Analytical and problem-solving skills
• Calm under pressure and responsive
• Familiarity with ITIL practices

This is an excellent opportunity for your next career move. If interested, apply now so your CV can reach us promptly. We will respond as soon as possible.

Due to the urgency of this role, candidates with or previously holding high-level security clearance are encouraged to apply. Successful applicants will need to undergo security clearance, which can take up to 10 weeks.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the UK. We welcome applications from diverse backgrounds and experience.

We are proud winners of multiple awards, including The Queen's Award for Enterprise: International Trade.