Infrastructure Support Engineer

East Midlands Councils/East Midlands Jobs; United Kingdom; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A local government authority in the UK is seeking an Infrastructure Support Engineer to enhance its Digital Services team. This role requires a strong emphasis on technical delivery while supporting significant initiatives in digital transformation. The ideal candidate will possess a robust background in Microsoft technologies and be adept at managing complex IT environments. Candidates will enjoy a range of benefits, including flexible working hours and ongoing professional development opportunities, within a supportive work environment.

Benefits

Flexi time

27 days of annual leave

Local Government Pension Scheme

Cycle to work scheme

Incremental annual pay increases

Supportive working environment

Commitment to professional development

Discounts at leisure centres

Qualifications

• Significant experience in a large Digital Services environment.
• Ability to manage and deliver change effectively.
• Experience in providing technical support and solutions.

Responsibilities

• Support and maintain the Councils Digital Services.
• Act as a technical lead across various services.
• Identify and develop solutions for user problems.

Skills

Microsoft Windows Server Operating systems

Microsoft 365 support

TCP/IP networks

GPO/AD/MDM/DNS

Cloud Platforms (Microsoft Azure)

PowerShell scripting

Monitoring & Tooling solutions

Security solutions

Linux experience

Problem-solving abilities

Effective communication

Job description

Closing date: 04 January 2026

Exciting things are happening within Digital Services at Derbyshire County Council and we’re looking for an Infrastructure Support Engineer to join our team.

A major review of our organisation and strategies has been completed, and we have invested in new tools to support a comprehensive and innovative Digital Services transformation programme, to support the delivery of key services to the residents and communities of Derbyshire.

This role will be pivotal in helping us deliver our transformation programme, as a key post within the Digital Services, Technical Services, Operations Team function, providing a technical lead across services. This includes supporting the Council’s New Ways of Working programme and ensuring that the Council’s services are fit for purpose. This is an excellent opportunity for someone who has significant experience of operating at a medium level in a large Digital Services environment, managing and delivering change and who really wants to make a difference.

At Derbyshire County Council, we recognise that our workforce is our greatest asset, and we are currently looking for inspired and proactive people who are committed to new ways of thinking and working and you will enjoy an excellent range of benefits at Derbyshire County Council.

You will have a strong emphasis on technical delivery and meeting service requirements, lead by example, and ensure your contribution to the team embraces change, builds skills and knowledge, and promotes collaboration across all stakeholders whilst providing excellent customer service to our users and departments.

This role within Derbyshire County Council will be based within a dynamic and challenging environment, working on varied assignment and countless opportunities to apply your knowledge and work as part of a multi-disciplined team, providing technical expertise and high‑quality services.

The primary duties will include the support, maintenance, and configuration of the Councils Digital Services, working closely with service owners and service users to identify and develop solutions for problems and carry out 3rd line support and maintenance activities

Technical Requirements

• Practitioner knowledge of Microsoft Windows Server Operating systems in a Virtualised environment
• Working knowledge Microsoft 365 support experience. (Email, Teams, SharePoint)
• Working knowledge of TCP/IP networks.
• Working knowledge of supporting activities for GPO/AD/MDM/DNS
• Working knowledge of Cloud Platforms; desirable Microsoft Azure
• Scripting knowledge, e.g. PowerShell
• Knowledge of Monitoring & Tooling solutions
• Knowledge of Security solutions
• Linux experience desirable but not essential
• Ability to own complex problems and see them to resolution
• Polite, confident, and effective communicator

Working in local government is a highly satisfying and rewarding experience in so many ways, and you will enjoy an excellent range of benefits at Derbyshire County Council.

Benefits

• Flexi time, allowing flexible working hours and up to an additional 2 days of leave per month
• 27 days of annual leave plus another 5 with 5 years of continuous service
• Generous Local Government Pension Scheme
• Cycle to work scheme
• Incremental annual pay increases
• A supportive working environment
• Commitment to your continuing professional development
• Discounts at selected county leisure centres and much more!

Derbyshire County Council is going through a period of positive development and transformation so it’s a great time to join and drive change.

How to Apply

We are accepting CVs for this position so it’s easier than ever to apply! Just click on “Apply for this job”, register and upload your CV and Supporting Statement.

In the supporting document, please highlight your experience and skills and detail the contributions you’ve made to digital transformation initiatives within your organisation(s) showing how this could translate to the role advertised.

If you’re passionate about technology and are ready to revolutionise the way Derbyshire County Council operates in the digital era then we would love to hear from you.

Don’t miss out on this exciting opportunity to contribute to the digital revolution at Derbyshire County Council. Apply now and be at the forefront of shaping the future.

Closing Date: 4th January 2026

Provisional Interview Date: TBC wc 12th January 2026

Our Digital Services Team is contractually based in Matlock, Derbyshire, but we work on a flexible basis which includes options for home working with an expectation for at least one day per week at County Hall, Matlock.

You must be able to provide proof of right to work in the UK.