Infrastructure Engineer II - Infrastructure Portfolio Management

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global financial services leader in Bournemouth seeks an Infrastructure Engineer II to support technology environments. The role involves testing infrastructure performance, troubleshooting issues, and collaborating with teams to achieve goals. Candidates should have formal training in infrastructure engineering and strong communication skills. This is an excellent opportunity for detail-oriented professionals eager to contribute to solution delivery.

Qualifications

• Emerging knowledge of the infrastructure supported and interdependencies.
• Ability to work in a customer-centric environment.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Test the performance of the infrastructure and verify requirements.
• Drive results and analyze monitoring data in test and production.
• Collaborate with high-performing teams to accomplish common goals.

Skills

Technical troubleshooting

Critical thinking

Collaboration

Communication

Detail-oriented

Education

Formal training or certification in infrastructure engineering concepts

Job description

Overview

With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.

As an Infrastructure Engineer II at JPMorgan Chase within the Infrastructure Platforms team, you will develop expertise in software, applications, and technical processes specific to the infrastructure engineering discipline. In this role, you will begin to apply your skills in a particular application or technical methodology. As a part of the Mainframe & Midrange Compute (MMC) Supply Chain Engineering team, you will play a crucial role in supporting the technology environments that enable us to deliver services to our customers, clients, and businesses worldwide.

Job responsibilities

• Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met
• Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion
• Carries out day to day work assignments with some guidance and within documented parameters
• Escalates issues to appropriate leaders
• Develops considerations for upstream/downstream data and systems or technical implications
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and expanding applied experience
• Ability to troubleshoot issues in the tools we use, and to create and/or update documentation
• Emerging knowledge of the infrastructure supported, and the interdependencies between our Products and the wider Firmwide tooling
• Strong critical thinking and problem solving skills
• Ability to execute within a customer-centric environment, and to think creatively to deliver solutions through continuous improvement
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
• Excellent communication skills
• Being detail oriented is crucial as you will be supporting the business by providing clean and accurate data

Preferred qualifications, capabilities, and skills

• Financial industry knowledge

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.