Infrastructure Engineer

Leidos Innovations UK Limited; Whiteley; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading technology firm in the UK is seeking a skilled Infrastructure Engineer to provide infrastructure support for CIO Services, focusing on Communications and Collaboration. The role involves designing, implementing, and supporting enterprise-grade platforms along with monitoring system performance. Ideal candidates will have a deep understanding of M365, problem-solving skills, and a customer-focused approach. The position offers a competitive package including flexible working arrangements and various benefits.

Benefits

Contributory Pension Scheme

Private Medical Insurance

33 days Annual Leave

Flexible benefits

Flexi-Time Working

Qualifications

• Experience in managing multiple projects and priorities in a fast-paced environment.
• Ability to troubleshoot complex infrastructure problems.
• Commitment to customer-focused service delivery and continuous improvement.

Responsibilities

• Design, implement and support enterprise-grade platforms for real-time interaction.
• Collaborate with team members and provide technical guidance.
• Ensure systems are compliant with regulatory requirements.
• Monitor and optimize performance of collaboration tools.

Skills

Deep understanding of M365 and related collaboration platforms

Knowledge of email security, phishing validation and CSIRT processes

Excellent problem-solving skills

Understanding of Proofpoint and other security technologies

Strong communication and interpersonal skills

Job description

Overview

Infrastructure Engineer

Location : Whiteley or Farnborough or Glasgow, with flexibility to work from home dependent on business demands

Are you ready for your next career challenge?

The Role :

We are seeking a highly skilled and motivated Infrastructure Engineer to join our team in the UK. The successful candidate will play a crucial role in providing infrastructure support for CIO Services and will work mainly within our Communications and Collaboration area. This position is internal, not customer facing and involves supporting both project-based and operational efforts.

What will I be doing?

• Design, implement and support enterprise-grade platforms that enable real-time interaction, email, messaging and user productivity, with a focus on scalability and resilience.
• Collaborate with team members over various areas of Infrastructure, providing technical guidance and mentoring junior team members.
• Lead project-based initiatives by assisting in the design, implementation, and managing solutions that meet project requirements.
• Ensure systems are compliant with internal and external regulatory requirements, proactively identifying and addressing gaps.
• Manage identity and access control ensuring appropriate user permissions and security best practices.
• Monitor and optimise the performance of collaboration tools to ensure high availability and proactively addressing potential issues.
• Resolution of incidents and requests within SLA.
• Support of Major Incidents
• Develop Automation to streamline processes, drive efficiencies and enable shift-left strategies.
• Create, update and maintain high quality technical documentation and knowledge base articles for wider team use.
• Provide weekly activity reporting and operational metrics to management and stakeholders.

What does Leidos need from me?

• Deep understanding of M365 and related collaboration platforms
• Knowledge of email security, phishing validation and CSIRT processes
• Excellent problem-solving skills and the ability to troubleshoot complex infrastructure problems
• Understanding of Proofpoint and other security technologies
• Ability to manage multiple projects and priorities in a fast-paced environment
• Customer focused service delivery with a commitment to continuous improvement and stakeholder satisfaction
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders

Clearance Requirements

BPSS Screening to start

SC for role

What we do for you

We are committed to a meaningful and engaging career, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains talent. Our reward scheme includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Flexi-Time Working

Commitment to Diversity

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.

If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are

Leidos UK & EUROPE

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.