Infrastructure & Automation Manager

PayPoint plc; Welwyn Garden City; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading technology services company seeks an Infrastructure and Automation Manager to oversee the evolution of their infrastructure during a pivotal modernization and cloud transformation period. The role demands strong leadership, a focus on automation, and the ability to interact effectively with stakeholders. You will manage vendor relationships, lead a high-performing team, and drive the adoption of cloud technologies. This hybrid position requires presence onsite 2-3 times a week in Welwyn Garden City or Liverpool, with occasional travel.

Benefits

25 days holiday plus bank holidays

On-site gym membership

Contributory pension scheme

Private medical insurance

Electric Car Scheme

Qualifications

• 5+ years' experience in IT infrastructure management and automation.
• Demonstrated ability to manage a technical team.
• Proficiency in automation and scripting languages.

Responsibilities

• Manage the organization's infrastructure across on-prem, cloud, and hybrid environments.
• Lead cloud migration programs and embed automation across workflows.
• Oversee vendor relationships and manage the infrastructure budget.

Skills

IT infrastructure management

Automation

System administration

Cloud technologies

Leadership

Project management

Communication

Tools

Terraform

Ansible

Jenkins

VMware ESXi

Windows Server

Linux Server

Job description

What will you be doing?

The Infrastructure and Automation Manager is a critical role responsible for driving the evolution of the organisation’s infrastructure during a pivotal period of modernisation and cloud transformation. This role manages a team of infrastructure engineers while championing automation as a core operational principle — ensuring scalability, resilience, and efficiency across all IT services.

Working closely with the Architecture team, this role will play a key part in translating the organisation’s reference architectures into real, production‑ready solutions. With a major migration underway from on‑premises environments to cloud platforms, this is an exciting opportunity to shape the future‑state infrastructure landscape and accelerate automation across the estate.

While primarily a managerial and strategic position, the role requires hands‑on involvement in complex or high‑impact technical initiatives

The role is Hybrid with a requirement to be onsite 2‑3 times a week in Welwyn Garden City or Liverpool offices. Occasional travel will also be required between both sites.

Key responsibilities

Infrastructure & Cloud Leadership

• Oversee the delivery, performance, and lifecycle of the organisation’s infrastructure across on‑prem, cloud, and hybrid environments.
• Lead the execution of the ongoing cloud migration programme, ensuring seamless transition from legacy infrastructure to modern cloud‑native platforms.
• Partner with the Architecture team to implement and operationalise approved reference architectures, ensuring consistency, scalability, and adherence to standards.

Automation Strategy & Delivery

• Own and drive the automation roadmap, embedding automation across provisioning, configuration, monitoring, and operational workflows.
• Set standards for automation tooling and practices (e.g., IaC, CI / CD, scripting frameworks) and ensure adoption across the infrastructure team.
• Identify opportunities to eliminate manual processes, increase reliability, and reduce operational overhead.

Team Leadership & Development

• Lead, coach, and develop a high‑performing infrastructure and automation team.
• Set clear objectives, build capability, and foster a culture of continuous improvement and innovation.
• Prioritise work through effective planning, delegation, and alignment with broader technology strategy.

Project & Stakeholder Management

• Own end‑to‑end delivery of infrastructure and automation initiatives, ensuring they meet timelines, quality standards, and business needs.
• Act as a key point of contact for stakeholders across IT and the wider business, providing clear updates and expert guidance.

Vendor & Budget Responsibility

• Manage vendor relationships, ensuring high‑quality service delivery and commercial value.
• Own and manage the infrastructure and automation budget, including forecasting, procurement, and cost optimisation.

Governance, Risk & Policy

• Develop, maintain, and enforce IT policies, standards, and best practices, including disaster recovery, security, and compliance.
• Ensure infrastructure services meet operational, security, and regulatory requirements.

What we would like from you

• Proven experience (5+ years) in IT infrastructure management and automation, with a strong background in system administration and cloud technologies.
• Demonstrated leadership experience with the ability to manage and motivate a technical team.
• Proficiency in automation and scripting languages (e.g., Python, PowerShell, Bash) and automation tools (e.g., Ansible, Terraform, Jenkins).
• Solid understanding of IT security principles, data protection regulations, and disaster recovery strategies.
• Excellent project management skills, with experience in Agile methodologies being highly desirable.
• Strong analytical, problem‑solving, and decision‑making capabilities.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with both technical and non‑technical stakeholders.

Core Technologies (Essential) :

• VMware ESXi and broader virtualisation platforms (e.g., vSphere, Hyper‑V, or similar)
• Windows Server administration (AD, DNS, DHCP, Group Policy)
• Linux Server administration (Ubuntu, RHEL, or similar distributions)
• Infrastructure automation using IaC and modern tooling (Terraform, Ansible, CI / CD pipelines)
• Scripting experience (PowerShell, Bash, Python)

Cloud (Highly Desirable / Advantageous) :

• NetApp storage solutions (management, provisioning, capacity planning)
• Microsoft Azure
• Amazon Web Services (AWS)
• Hybrid architecture and cloud migration experience

Additional Relevant Skills :

• Monitoring and observability tooling
• Backup, DR, and business continuity technologies

Our benefits if you decide to join us :

• Holiday purchase scheme, with 25 days holiday plus bank holidays as standard.
• On‑site gym at our office (Free), and nationwide corporate rate gym membership
• Online benefits portal where you can access lots of deals, discounts - for example of shopping or holidays
• Contributory company pension scheme
• Progression and Development
• Private medical insurance
• Electric Car Scheme
• Life assurance of 3 x annual gross salary, with the option to purchase additional cover
• You’re also able to purchase a range of benefits at a discounted rate including, critical illness cover, bicycles via our Cycle2Work scheme, dental insurance and TasteCard dining discount card

As a disability‑confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.