Infrastructure and Systems Support Analyst

THE ROYAL CENTRAL SCHOOL OF SPEECH AND DRAMA; Greater London; Hybrid; GBP 44,000 - 53,000; Full time

Job summary

A prestigious educational institution in Greater London is looking for an Infrastructure and Systems Support Analyst. In this full-time, permanent role, you will maintain and enhance the IT environment, focusing on systems troubleshooting and the administration of platforms like SCCM and Office 365. The role allows for hybrid work with at least 2 days onsite. Ideal candidates should be proactive, innovative, and capable of effective communication with technical and non-technical stakeholders. Salary ranges from £44,682 to £52,309 per annum.

Qualifications

• Proactive problem-solver with a technology passion.
• Ability to troubleshoot complex systems.
• Experience with systems security and reliability.

Responsibilities

• Maintain and evolve the IT environment.
• Support a range of systems including networking and servers.
• Design and implement technical solutions.

Skills

Troubleshooting

Systems administration

Networking

Cloud services

Communication

Tools

SCCM

Intune

Office 365

VMware

Job description

Infrastructure and Systems Support Analyst

Full time, Permanent

Salary Grade 6 is £44,682- £52,309 per annum including London Weighting.

Hybrid work available at minimum 2 day(s) onsite

About the role

Are you a problem-solver with a passion for technology and infrastructure? As our Infrastructure and Systems Support Analyst, you’ll play a key role in maintaining and evolving our IT environment. From troubleshooting complex systems to designing and implementing robust technical solutions, this is a hands‑on role where your expertise will directly impact the performance, security, and reliability of our organisation’s digital backbone.

You’ll work across a wide range of technologies, supporting everything from networking switches and server infrastructure to SCCM, Intune, Office 365, and VMware. You’ll be part of a collaborative team that values initiative, innovation, and continuous improvement.

What We’re Looking For

We’re seeking a technically skilled and proactive individual who can:

• Troubleshoot and support a broad range of systems including networking, server infrastructure, and cloud services.
• Administer and maintain platforms such as SCCM, Intune, Office 365, and VMware. Design and implement technical systems and solutions that meet operational and security requirements.
• Work collaboratively with other teams to ensure systems are resilient, secure, and fit for purpose.
• Communicate effectively with both technical and non-technical stakeholders.

If you’re ready to bring your systems expertise to a forward-thinking, values‑led organisation, we’d love to hear from you.

HOW TO APPLY

To apply, please visit our website via the button below.

We aim to shortlist all applications within 2 weeks of the advert closing date. If you do not hear from us within this time, please assume that your application has been unsuccessful.